AV Event Technician I

Dartmouth College

remote work

United States, New Hampshire, Hanover

7 Lebanon Street (Show on map)

Dec 18, 2024

Position Information

Posting date	10/21/2024
Closing date
Open Until Filled	Yes
Position Number	1128605
Position Title	AV Event Technician I
Department this Position Reports to	Campus IT Support
Hiring Range Minimum	$20.05/hr.
Hiring Range Maximum	$25.09/hr.
Union Type	Not a Union Position
SEIU Level	Not an SEIU Position
FLSA Status	Non-Exempt
Employment Category	Regular Part time w/end date
Scheduled Months per Year	12
Scheduled Hours per Week	20
Schedule	Schedule will vary in conjunction with Dartmouth's event schedule, with some nights and weekends required. This is a 20-hour-per-week position, with the flexibility to increase up to 40 hours per week based on event needs.
Location of Position	Hanover, NH 4 Currier, suite 201
Remote Work Eligibility?	Onsite only
Is this a term position?	Yes
If yes, length of term in months.	12
Is this a grant funded position?	No
Position Purpose	The AV Event Technician is responsible for providing AV and IT operations and support for a range of Dartmouth events. The AV Technician sets-up AV equipment, meets with presenters, collaborates closely with event organizers and clients to deliver a high-quality AV experience for in-person and virtual events.
Description	Do you enjoy working in dynamic environments where your technical skills play a vital role in high-profile events? Dartmouth College is seeking an AV Event Technician I to join our team, providing essential AV and IT support for various events, including meetings, lectures, conferences. In this role, you'll set up venues with installed AV equipment like projectors, microphones, and Zoom, ensuring each event runs smoothly. You'll work closely with event organizers and presenters, ready to troubleshoot any issues that arise. You will also work along side with other event support providers. This term position offers flexible hours based on our event schedule, including nights and weekends. If you thrive in hands-on settings and take pride in delivering reliable service, we'd love to hear from you! What we're looking for: 1-2 years of experience with AV and IT equipment (or equivalent combination of education and experience) Ability to work in a fast-paced environment with multiple priorities Strong communication skills and a collaborative, team-oriented approach Physical ability to handle AV equipment, including frequent lifting and occasional work from ladders Flexibility to work non-standard hours based on event needs At Dartmouth, we are committed to fostering a diverse and inclusive environment. We encourage candidates who share this vision and are excited to contribute to our vibrant community.
Required Qualifications - Education and Yrs Exp	High School plus 1-2 year(s) of experience or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities	2 years of relevant work experience or the equivalent combination of education and experience. Demonstrated ability in supporting AV or IT systems. Demonstrated ability to work in a fast-paced environment managing multiple tasks and priorities. Demonstrated effective verbal and written communication skills. Demonstrated ability to collaborate and work effectively on teams. Demonstrated ability to understand client perspective and deliver client-focused service.Self-motivated and able to work autonomously. Ability to discern image detail and differences in intensity and color. Ability to discern sounds of different levels and pitch. Ability to perform frequent lifting, bending, and twisting; may require occasional work from a ladder. Flexibility to work non-standard hours, including evenings and weekends, based on event schedules.
Preferred Qualifications	Experience operating AV equipment for live events.
Department Contact for Recruitment Inquiries	Jonathan Kulp
Department Contact Phone Number	603.646.6110
Department Contact for Cover Letter and Title	Norma Rose Williams
Department Contact's Phone Number	603.646.9065
Equal Opportunity Employer	Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check	Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?	Yes
Special Instructions to Applicants	This position is a 12-month term position. Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Quick Link	https://searchjobs.dartmouth.edu/postings/76176

Key Accountabilities

Description

EVENT AV OPERATIONS & SUPPORT

Sets-up and operates event AV and IT equipment including projectors, microphones, computers, conferencing software (e.g. Zoom), and presentation software (e.g. PowerPoint).
Troubleshoots AV and IT systems to quickly resolve issues during events.
Provides outstanding client service through event setup, presenter engagement, and event operations.
Trains clients on the use of AV technology and event best practics.
Assists with the ongoing maintenance and repair of event AV systems.
Creates and maintains documentation for technical issues, event processes, and technology use.

Percentage Of Time

Description	AV SERVICES COORDINATION Assists with the scheduling and coordination of AV services for events in collaboration with event coordinators. Ensures proper event billing processes are followed.
Percentage Of Time	10

Description	PROJECT PARTICIPATION AND COLLABORATION Identifies areas for improvement in event support processes and participates in process improvement initiatives. Collaborates with colleagues to share information, build relationships, and accomplish shared goals. Participates in testing, development, communication, and implementation of projects.
Percentage Of Time	10

Description	LEARNING AND DEVELOPMENT Works with colleagues to develop new knowledge, skills, and expertise. Proactively identifies and pursues training to develop subject matter expertise.
Percentage Of Time	5

Description	Performs other duties as assigned
Percentage Of Time	5

--	Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
--	Performs other duties as assigned.