CSR - Mailroom Clerk
 Exela Technologies | |
 United States, Illinois, Chicago | |
| 300 West Adams Street (Show on map) | |
 Nov 01, 2025 | |
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Responsibilities:
* Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)
* Lift heavy boxes, files or paper when needed
* Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
* Demonstrate flexibility in satisfying customer demands in a high volume, production environment
* Consistently adhere to business procedure guidelines
* Adhere to all safety procedures
* Take direction from supervisor or site manager
* Maintain all logs and reporting documentation; attention to detail
* Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)
* Operating mailing, copy or scanning equipment
* Shipping & Receiving
* Handle time-sensitive material like confidential, urgent packages
* Perform other tasks as assigned
* Scanning incoming mail to recipients
* Perform file purges and pulls
* Create files and ship files
* Provide backfill when needed
* Enter information daily into spreadsheets
* Identify charges and match them to billing
* Sort and deliver mail, small packages
Minimum Requirements:
* Minimum of 6 months customer service related experience
* High school diploma or equivalent (GED) required
Qualifications:
* Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)
* Experience running mail posting equipment a plus
* Excellent communication skills both verbal and written
* Lifting up to 55 lbs with or without accommodations
* Willingness and availability to work additional hours if assigned
* Ability to effectively work individually or in a team environment
* Competency in performing multiple functional tasks
* Ability to meet employer's attendance policy
Responsibilities:
* Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)
* Lift heavy boxes, files or paper when needed
* Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
* Demonstrate flexibility in satisfying customer demands in a high volume, production environment
* Consistently adhere to business procedure guidelines
* Adhere to all safety procedures
* Take direction from supervisor or site manager
* Maintain all logs and reporting documentation; attention to detail
* Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)
* Operating mailing, copy or scanning equipment
* Shipping & Receiving
* Handle time-sensitive material like confidential, urgent packages
* Perform other tasks as assigned
* Scanning incoming mail to recipients
* Perform file purges and pulls
* Create files and ship files
* Provide backfill when needed
* Enter information daily into spreadsheets
* Identify charges and match them to billing
* Sort and deliver mail, small packages
Minimum Requirements:
* Minimum of 6 months customer service related experience
* High school diploma or equivalent (GED) required
Qualifications:
* Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)
* Experience running mail posting equipment a plus
* Excellent communication skills both verbal and written
* Lifting up to 55 lbs with or without accommodations
* Willingness and availability to work additional hours if assigned
* Ability to effectively work individually or in a team environment
* Competency in performing multiple functional tasks
* Ability to meet employer's attendance policy | |