Inside Sales Engineer - Miller Mechanical Specialties

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~18,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

Miller Mechanical Specialties is a supplier and integrator of instrumentation and control systems to process industries in the Midwest, including ethanol, biodiesel, biochemical, water and waste water treatment, food and beverage, and corn and soy processing. We are a trusted advisor for solving their toughest process measurement and control challenges.

Founded in 1952, we have since become a one-stop-shop for the highest quality instruments, valves, services and solutions. Manufacturers we represent include Endress+Hauser, SAMSON, Draeger and Clark-Reliance. With a team of engineers spread across the Upper-Midwest, and in our Minneapolis and Des Moines offices, we offer unrivaled responsiveness and a wealth of application expertise.

Much of our work consists of using our engineering expertise to apply highly specialized equipment to customer processes, optimizing their process in terms of cost, quality and productivity.

What is the role about?

We are recruiting an Inside Sales Engineer to support our growing sales team. Responsibilities include application engineering, customer service, and sales. Successful candidates will have strong communication, technical problem-solving, and customer service skills.

This is an excellent opportunity to learn about sales and industrial process automation. Inside Sales Engineers receive extensive training in sales and process automation equipment and gain exposure to a wide range of customer processes.

Which tasks will you perform?

• Respond to inbound customer calls and inquiries, providing prompt, courteous support for sales, service, and product questions
• Partner with customers to understand their applications and to select, configure, and quote the appropriate instrumentation and control equipment
• Assist customers with technical questions by offering clear guidance on product selection, specifications, and application requirements
• Support prospecting, mailings, and other sales and marketing activities that help the team achieve its sales goals
• Accurately take, enter, and track customer orders to completion
• Document recently built systems with photos, drawings, and manuals to ensure complete and accurate records for customers and internal teams
• Assist with the design of shop-fabricated systems and supervise their construction to ensure quality, accuracy, and on-time delivery
• Assemble, service, and calibrate instruments and valves, both in our shop and in the field.
• Travel to select meetings for sales and support, including, but not limited to, customer sites, sales meetings, and product training sessions
• Travel to customer plant locations to perform startup and service work

What do we expect from you?

You will have (required):

• Bachelor's degree in Engineering or Associate's in Industrial Technology or related field
• Ability to commute or relocate to Saint Paul, MN 55120 before starting work.

You may have (preferred):

• 2+ years experience preferred
• Inside sales or customer service experience preferred
• Experience with AutoCAD or similar software preferred
• Strong communication skills and work ethic.
• Detail-oriented with a commitment to accuracy, capable of utilizing critical thinking to ensure precision in tasks.
• Proven experience balancing competing priorities.
• Proficiency with computers and Microsoft Suite

What can you expect from us?

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Bonus opportunities

Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.

MMS is an equal opportunity employer and values diversity in our workforce.