IT Support Specialist

Accessible Space, Inc. a national non-profit in housing and care services is
hiring a Full-Time IT Support Specialist for our administrative office located in Saint Paul, MN.

Hybrid schedule available after training

IT Support Specialist duties

• Deliver daily technical assistance and user support to ASI employees.
• Train and guide users on computer hardware, software, and applications
• Provide consultation and support to all ASI computer users when computer or network problems arise. Troubleshoot access and functionality issues. Work with providers and/or users to remedy problems and prevent future occurrences
• Install and maintain computer software applications. Assist in installation, configuration, and maintenance of new systems and applications
• Assist in maintaining the computer network to ensure access to and performance of all computer systems
• Monitor the anti-virus software to ensure all devices remain properly protected and virus-free

IT Support Specialist qualifications and skills:

• Two years related work experience
• Must have working knowledge of and experience with MS software products
• demonstrated skills and experience in the administration and support of IT systems and networks
• Information Technology Infrastructure Library Certification (ITIL) or the ability to obtain such within one year
• Ability to work well with a range of individuals at all levels within the organization.
• Excellent communication skills and the ability to communicate clearly and professionally over the phone
• Able to occasionally travel throughout the Twin Cities Metro area
• Two years of education in a related field: computer science, information technology, etc. a plus

ASI offers attractive benefits for the IT Support Specialist

• Health and dental insurance
• Paid time off - up to 3 weeks the first year
• Holiday pay
• Life insurance
• Employee assistance program
• Tuition reimbursement
• Wellness rebate

Why work with ASI?

• Outstanding leadership - within a successful, growing, long-established organization
• Our office is located in a convenient location along the University Avenue Central Corridor (near I-94 & Hwy 280) next to light rail and bus lines.
• Free parking
• Casual, yet professional work environment, free fitness center and golf simulator for employees
• Restaurant on-site!
• Great location for walking whether on break or lunch - indoors or out!

Apply now!! Interviews set up quickly!