Marketing Specialist

Partnering with Aquent, a premier global retailer known for its personal care, home fragrance, and gifting products is seeking a detail-oriented and organized professional to support its loyalty marketing operations. This is an exciting opportunity to work with a collaborative team, coordinate seasonal promotions, and help ensure a seamless customer experience across multiple channels.

The Opportunity

In this role, you will support the day-to-day operations and execution of loyalty marketing initiatives, including seasonal offers, events, and member-exclusive promotions. You'll help keep projects organized, maintain accurate campaign details, and coordinate workflows across CRM, Creative, Merchandising, and Commerce Operations teams.

This position is ideal for someone who enjoys managing multiple moving pieces, keeping teams aligned, and ensuring projects stay on track. Strong project coordination and operational experience are especially valuable, and prior marketing experience is a plus.

Key Responsibilities

• Support the execution of loyalty offers, events, and member-exclusive promotions across multiple channels.
• Maintain seasonal trackers, event briefs, line plans, and other working documents to ensure timelines and promotional details remain accurate and up to date.
• Submit, track, and manage Jira requests for loyalty promotions, coordinating with CRM, offer-code, and Commerce Operations teams.
• Manage loyalty project inputs in Workfront, including priorities, timelines, supporting materials, and creative review milestones.
• Ensure offer details, dates, and requirements remain consistent across trackers, briefs, Jira, and Workfront.
• Coordinate with cross-functional partners to track deliverables, communicate updates, and support timely execution of promotional initiatives.

What You Bring

• 2 to 3 years of experience in marketing operations, project coordination, campaign operations, or a related operational role.
• Strong organizational and project management skills, with the ability to balance multiple priorities and meet deadlines.
• Excellent attention to detail, particularly when managing promotional details, timelines, and project documentation.
• Strong written and verbal communication skills, including experience developing presentations and communicating project updates.
• A proactive, collaborative approach and the ability to build effective relationships with cross-functional teams.
• Critical thinking and problem-solving skills, with the flexibility to adjust priorities as business needs evolve.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Outlook.

Bonus Points

• Experience using Workfront to manage project workflows, timelines, and creative approvals.
• Familiarity with Jira for submitting and tracking project requests.
• Experience supporting loyalty programs, promotional campaigns, CRM operations, or retail marketing initiatives.
• Background in beauty, consumer goods, fashion, or retail.
• Experience with presentation development and visual storytelling.