Account Manager

Imagine stepping into a dynamic environment where your strategic vision and media expertise directly shape how world-class brands connect with millions of consumers daily. In this high-impact role, you will act as a vital strategic partner, transforming marketing objectives into cutting-edge media strategies that drive measurable growth and redefine the digital advertising landscape. Partnering with Aquent, you will have the unique opportunity to make a tangible, lasting impact on brand engagement and revenue growth for a global e-commerce leader.

About the Partner & Client

Aquent is partnering with a global leader in e-commerce, an organization at the forefront of digital innovation that connects millions of customers with the products they love. By leveraging cutting-edge technology and data-driven strategies, this company is revolutionizing the retail landscape and creating unparalleled shopping experiences. Joining this team means contributing to a fast-paced, collaborative environment where your work directly influences the future of online advertising and brand engagement on a massive scale.

The Opportunity

In this pivotal position, you will build, execute, and manage sophisticated advertising solutions that drive both conversion and brand recognition. This is more than just managing campaigns; it is about serving as a trusted advisor to clients, translating complex marketing goals into actionable media plans, and delivering results that resonate across the industry. Your expertise will empower major brands to maximize their market presence, offering you a platform to showcase your strategic leadership and drive incremental business growth.

Key Responsibilities

• Serve as a strong executor and consultative partner, developing strategic plans and executing both managed-service and self-service campaigns that drive measurable results.
• Collaborate closely with internal sales and account teams to craft strategic, data-driven media proposals that align seamlessly with client objectives.
• Lead and participate in external advertiser and agency calls, showcasing deep expertise in media tactics, audience strategy, and campaign stewardship.
• Apply a comprehensive understanding of diverse media types, including paid search, programmatic display, direct digital sponsorships, CTV, social media, digital OOH, and experiential tactics.
• Regularly communicate campaign performance metrics, insights, and optimization recommendations to both internal and external stakeholders, fostering transparency and trust.
• Ensure seamless campaign launches and high-quality client experiences by adhering to internal service level agreements and quality assurance processes.
• Confidently present strategic upsell recommendations to clients and agencies, driving incremental revenue through your executive presence and insightful proposals.
• Partner cross-functionally to effectively traffic campaigns across various ad technology platforms.
• Proactively troubleshoot and resolve campaign issues, ensuring optimal performance and client satisfaction.

Must-Have Qualifications

• Bachelor's Degree in Business, Marketing, Communication, or a related field.
• 3+ years of hands-on experience managing or consulting on digital media campaigns across display, video, social, search, and programmatic channels.
• A deep understanding of digital media metrics (CPM, ROAS, CPC, CTR, etc.) and the media math required for effective optimization.
• Proven client-facing experience, including proactive risk identification and the development of innovative solutions.
• Excellent verbal and written communication skills, coupled with strong presentation abilities.
• Robust project management capabilities and the ability to excel under pressure while managing multiple priorities simultaneously.
• High comfort level navigating rapidly evolving environments and ambiguous situations.
• Strong proficiency with Microsoft Excel, PowerPoint, Word, and Outlook, along with familiarity with Salesforce, JIRA, Tableau, SQL, and Power BI.

Nice-to-Have Qualifications

• Master's Degree in Business, Marketing, Communication, or a related field.
• Extensive experience in programmatic advertising, including in-depth knowledge of DSPs, DMPs, and ad exchanges.
• A proven track record of influencing advertiser investments through strategic media recommendations.