Remote New 
Director Product Management - Digital (Sales & Service Platforms)
 Symetra | |
 United States | |
 Sep 26, 2026 | |
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Symetra has an exciting opportunity to join our team as a Director Product Management - Digital (Sales & Service Platforms)! About the role In this role, you will lead product management across our Sales & ServicePlatforms portfolio, driving strategy, governance, and execution to deliver consistent product management practices and measurable business outcomes. This role supports a set of horizontal capabilities (e.g., CRM, Contact Center Technology) that enable and serve all business divisions across the enterprise. You will translate business strategy into portfolio direction, investment focus, and execution expectations across multiple products. You will ensure product strategies and investments are grounded in customer needs, working with senior leaders and cross-functional partners to drive alignment. You will use performance insights to guide decisions, and continuous improvement, ensuring teams are aligned, resourced, and delivering outcomes at scale against strategic objectives. What you will do: Portfolio Strategy & Execution
Cross-Functional Leadership
Stakeholder Leadership
Team & Capability Leadership
Who You Are
We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: https://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to comply with verification procedures may result in:
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