This position is responsible for communicating with customers and employees in a positive, caring manner to enhance customer relations while maintaining accurate, efficient processing of all parts transactions.
The incumbent in this position is expected to model the following practices daily:
Demonstrate alignment with the company's mission and core business values;
Collaborate with key internal/external resources;
Participate in ongoing self-development.
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Department
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Machine Division (MAC)
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Employment Type
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Full Time
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Location
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Corpus Christi
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Address
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1319 S Padre Island Drive, Corpus Christi, Texas, 78416
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Workplace type
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Onsite
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Reporting To
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Moses Colunga
Essential Functions
Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
Assists customers by accepting and processing cash and credit card payments generated by the parts and service departments.
Customer action pending report completed and evaluated
Maintains petty cash account and submits cash daily to Accounting with the account in balance and with supporting paperwork.
Coordinates all orders and corresponding location tags from printers. Prioritizes orders from printers. Prioritizes orders for processing by warehouse staff.
Performs document maintenance using proper CDIS procedures as needed by evaluating customer action pending report on a weekly basis for freight charges, notes, P.O.'s document release, etc.
Compiles customer tax exempt files to ensure proper documentation of records.
Processes, completes, and submits the end of day closeout report to the Accounting department.
Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
Performs other duties assigned.
Knowledge, Skills, and Abilities
Excellent oral and written communication skills
Demonstrate reliable phone and people skills
Ability to utilize computers including software systems for parts management
Must be capable of working in a fast-paced environment
Demonstrate excellent attention to detail
Must be self-motivated with a high commitment to completing tasks in a timely manner
Excellent organizational and time management skills with ability to work independently
Requirements
Education and Experience:
High School diploma or equivalent required
Up to 2 years of work-related skill, knowledge, or experience is preferred; Parts store experience and/or customer service experience is highly desired
Must be able to obtain forklift certification
Supervisory Responsibilities:
Travel:
Up to 5% travel may be expected
Physical Requirements:
To perform this job successfully, an individual must be able to perform each job duty and responsibility at a high level; Reasonable accommodations may be made to enable individuals with disabilities to perform job duties and responsibilities
This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office equipment and files, etc.
This role frequently communicates with others, must be able to exchange accurate information in these situations
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Occasionally moves materials or equipment weighing up to 10 lbs.
Work Environment:
This job is generally performed in a professional office environment, in environmentally controlled conditions
Frequently works at fast pace with unscheduled interruptions
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
About HOLT CAT
HOLT CAT is the authorized Caterpillar heavy equipment and engine dealer for 118 counties in South, Central, North and East Texas. Established in 1933, HOLT sells, services and rents Cat equipment, engines, generators and trucks for construction, mining, industrial, petroleum and agricultural applications. HOLT sells Caterpillar used equipment worldwide and fabricates its own line of custom engineered products including land management products and water tankers. Additionally, HOLT is a dealer for Link-Belt Cranes, Trimble Heavy and Highway construction products and AccuGrade grade-control systems.
The Holt name has been associated with heavy equipment and Caterpillar for over 100 years. HOLT CAT owners, Peter J. Holt and Corinna Holt Richter are direct descendants of Benjamin Holt, who in 1904 developed the first successful track-type tractor which he named the "Caterpillar." HOLT CAT has come to be synonymous with quality, integrity and commitment to customer service.
The HOLT CAT team is committed to providing rock solid stability with superior products and services from The Red River to the Rio Grande.
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HOLT CAT
Sep 25, 2026