Sr. Credit Specialist

About Hawkins:

Hawkins, Inc. is a formulator, manufacturer, blender, distributer, and sales agent for thousands of industrial chemicals and reagent grade laboratory chemicals sold to municipalities and businesses throughout the Central United States. Thousands across a variety of industries have depended on Hawkins for the chemical products they need since 1938.Learn more about us at

https://www.hawkinsinc.com/careers/

POSITION SUMMARY:

The Senior Credit Specialist is responsible for analyzing and assessing the creditworthiness of customers using external credit risk management reports to determine appropriate credit limits, research account disputes and bill discrepancies, perform customer account reconciliation, respond to credit inquiries from external and internal customers, and identify delinquent accounts requiring external collection efforts. This position is responsible for leading process improvement initiatives that strengthen team effectiveness and for overseeing all credit related activities associated with new acquisitions.

DUTIES AND RESPONSIBILITIES:

Credit Review and Analysis:

• Establish new customer accounts
• Perform financial research to determine lines of credit
• Prepare analysis of customers who exceed authorization limit and make recommendations to the Credit Manager
• Review and release credit holds, and ensure there is department coverage at all times for credit holds

Collections/Accounts Receivable:

• Resolve billing discrepancies and initiate invoice corrections
• Work with customers and/or sales agent on resolving outstanding balances
• Perform collection activities as needed
• Make recommendations to Credit Manager for doubtful accounts, debt write-off and 3rd party collections

Reporting:

• Review, update and maintain all reporting
• Maintain various department spreadsheets

Customer Record Maintenance:

• Enter new customer information into correct databases
• Maintain customer information
• Maintain sales tax information

Customer Service:

• Maintain strong working relationships with customers and internal departments
• Respond to customers in a timely and professional manner
• Complete customer vendor forms for manager approval
• Respond to customer insurance requests

Support the Department:

• Train/mentor new employees to create consistent high-quality output that meets our internal and external customer needs.
• Provide backup coverage as needed for department.
• Assist Manager with Department projects.
• Facilitate as Team Lead for the Department.

Process Refinement:

• Work with Business Analyst on JD Edwards system updates, improvements, and error resolutions
• Proactively identify and drive process improvements that increase efficiency and effectiveness to completion.

Acquisitions:

• Assist with all credit-related aspects of new acquisitions.

Follow SOX procedures and controls, as well as corporate accounting procedures:

• Responsible for ensuring that internal controls pertaining to processes as documented in the Company's Sarbanes Oxley documentation are adhered to. Any deviation from the documented controls should be reported to supervisor or another person in management.

REQUIREMENTS AND PREFERRED BACKGROUND/EXPERIENCE:

• 3 + years of credit/collections experience or related work experience
• Strong analytical skills
• Ability to work independently and as part of a team
• Excellent oral and written communication skills
• Organized and detail orientated
• Ability to multitask and work well while meeting deadlines
• JD Edwards software experience preferred
• Demonstrated ability to effectively utilize Microsoft applications, strong excel skills required.
• Attention to detail and follow through on all action items
• Must be able to work collaboratively in a cross-functional environment and ensure timely completion of responsibilities.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

TRAVEL:

Travel not required

Expected Compensation: $60,000-$75,000 + 5% Bonus Eligibility

Hawkins offers eligible employees and their dependents comprehensive benefits, which includes medical, dental, vision, life insurance, LTD/STD and more. Other benefits for eligible employees include 401(k) match, Employee Stock Purchase program (ESPP), paid time off, and paid holidays.

For more information on Hawkins benefits, visit: https://www.hawkinsinc.com/careers/benefits/

Ref. 2027-155

All applications must be received online. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. Hawkins is a Drug Free workplace.