Clerical Assistant 3 - Bureau of Motor Vehicles

NOTE: This posting will close on AUGUST 15, 2026 or after a total of 50 applications are received, whichever occurs first.

The Clerical Assistant 3 position with the Department of Transportation offers a chance to help people navigate important motor vehicle services. This role provides steady work where you will learn detailed processes and support smooth customer transactions. Each day brings opportunities to strengthen your skills and assist the public. It is a meaningful way to serve your community while building a reliable career path.

This role focuses on reviewing motor vehicle and driver licensing applications and assisting customers with accurate processing of required forms and payments. As a Clerical Assistant 3, you will perform the following duties:

• Application Review: Examine motor vehicle and driver licensing applications for accuracy and completeness
• Customer Assistance: Provide guidance in person or over the phone and answer customer questions
• Payment Handling: Process cash, check, money order, credit, and debit card transactions
• Record Updates: Enter changes to vehicle or driver records and manage required documentation
• Supply Monitoring: Track office supply levels and report when items need replenishment
• Staff Support: Assist in training new employees and support daily office operations

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 80 hour bi-weekly
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch.
• Overtime available after training is completed, mandatory overtime may apply. Reporting when a full day and /or partial-day office closing is authorized may be required.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.