Senior Specialist, Communications and Marketing

Overview

Reporting to the Vice President of Communications and Marketing, the Senior Specialist will act as a Chief of Staff, supporting strategic initiatives led by the VP and working cross-functionally across all areas of Communications and Marketing, Corporate Affairs and the enterprise. The Senior Specialist will play a vital role in creating strategy for the teams, driving the smooth operation of the division, and ensuring all initiatives stay on track to meet broader company goals.

The ideal candidate will be proactive, detail-oriented, and possess strong organizational and analytical skills, using data and metrics to continuously improve team performance and support a mission-driven organization.

Responsibilities

• Chief of Staff & Strategic Leadership:Act as the primary Chief of Staff to the VP of Communications, serving as a trusted advisor, preparing meeting agendas to drive team development, creating 1st drafts of strategy documents and leadership presentations, driving leadership follow-ups, and escalating issues as appropriate
• Strategy Creation:Help support VP of Communications develop and drive overarching strategies for the Communications and Marketing teams to ensure alignment with corporate priorities and long-term objectives.
• Metrics & Analytics:Establish and leverage metrics and analytics to evaluate team performance, identify areas for operational improvement, and implement data-driven solutions to optimize productivity.
• Goal Tracking & Execution:Keep the division on track to its goals by developing and implementing robust tracking systems to monitor project progress, identify potential risks, and ensure the timely delivery of key project objectives.
• Cross-Functional Liaison:Serve as a strategic liaison for the Communications and Marketing staff regarding cross-functional projects, employee engagement, team development, planning, and internal initiatives.
• Process Improvement:Continuously assess and improve current workflows, documentation processes, and organizational procedures for maximum efficiency.
• Stakeholder Communication:Effectively communicate project updates, strategic shifts, and performance metrics to leadership and key stakeholders.
• Additional Support:Perform additional tasks when necessary to support the organization and the Company's mission.

Qualifications

• Bachelor's Degree in Communications, Marketing, English, Journalism, or related field and 3 years experience or
• Master's Degree and 2 years experience

• Must demonstrate ability to accept challenges and solve problems, required.
• Must exercise good judgment and render sound decisions, required.
• Must have excellent oral and written communication skills, required.
• Must demonstrate a positive work ethic in support of the Company's Corporate Values and Missions, required.
• Must be well organized, detail oriented and flexible to handle multiple assignments, required.
• Experience with project management, preferred.
• Experience with corporate communications (internal or external), and/or marketing, preferred.

• Driver's License Required

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.