Customer Service Representative
 Delta Dental of Oklahoma | |
DOE
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 United States, Oklahoma, Oklahoma City | |
 Aug 11, 2026 | |
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Join Delta Dental of Oklahoma, the leading dental benefits provider in the state of Oklahoma. Looking for someone that wants to make a difference and values working in a Customer Service department with a culture that instills in each employee the feeling of respect, trust, performance, collaboration, responsibility, accountability and commitment. This position will work 40 hours per week. Equal Opportunity Employer - Minority/Female/Disability/Veteran DUTIES: The Customer Service Department delivers exceptional service and support to members, providers, employer groups, brokers, internal departments, and prospective customers across Oklahoma and the United States. As the primary point of contact, Customer Service Representatives provide accurate, timely, and customer-focused assistance regarding dental benefits, eligibility, enrollment, claims, and online services. Representing the organization with professionalism and integrity, team members are responsible for resolving inquiries, educating customers, and creating positive service experiences. They serve as trusted resources who simplify complex benefit information, identify effective solutions, and minimize customer effort throughout each interaction. Successful representatives must demonstrate excellent communication, active listening, critical thinking, problem solving, and computer skills, along with strong attention to detail, reliability, adaptability, and a commitment to delivering high-quality customer service. QUALIFICATIONS:
ADDITIONAL QUALIFICATIONS:
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