Operations Manager-Clinical Engineering

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

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Position Summary:
We have an exciting opportunity to join our team as an Operations Manager-Clinical Engineering.

In this role, the successful candidate will be responsible for the overall supervision of all biomedical technicians. Manages preventive maintenance and repairs activities of the department. Responsible for the maintenance of the workshops of the department.

Job Responsibilities:

• Supervises the repair and maintenance activities performed by clinical engineering staff.
• Supervises and coaches the clinical engineering staff on an ongoing basis.
• Inspects completed work; assures that work is completed properly.
• Verifies reported equipment problems and makes determination as how best to have the problem resolved, including calling in of outside service providers.
• Ongoing checking of the machines functionalities. Reports problems, calls for outside service providers and follow up to ensure functionality.
• Participates in and/or assists with development of departmental and hospital based continuous quality improvement initiatives.
• Analyzes and implements process flow improvements. Maintains and improves process efficiency and quality of service.
• Acts as a technical resource to his/her staff for repair and maintenance activities on selected equipment and related systems.
• The Operations Manager is accountable for all clinical equipment maintenance.
• This includes not only directing the efforts of Biomedical Technicians, but also ensuring that all significant regulatory and accreditation issues related to equipment maintenance are observed.
• Supervises and participates in building and facilities maintenance and repair.
• Performs a variety of field maintenance tasks. Oversees preventive maintenance on equipment.
• Frequent communications with Clinical department personnel served as well as other Clinical Engineering management.
• Accomplishes these accountabilities in a manner such that Clinical Excellence is supported with minimal investment of hospital funds.
• Ensures the achievement of goals with minimal investment of hospital funds which require identifying of resources needed.
• Develops daily, weekly and monthly work schedules for all staff technicians and makes adjustments as needed in order to accommodate changing work loads.
• Evaluates staff productivity, efficiency and other specific work quality performance indices. Performs staff performance evaluations and makes recommendations to the Director regarding merit increases and/or promotions.
• Manages the day-to-day activities to assure that safety and best practices are maximized.
• Works with the Sr. Clinical Engineer to ensure that all resources are available to staff members as needed to allow them to perform maintenance and repair of medical equipment and systems as assigned.
• Verifies reported equipment problems with end users and makes determination as to who is best capable of resolving the problem, assigning the work to an in-house service technician, a CE equipment specialist, or an outside equipment service vendor.
• Ensures the availability of resources necessary for the maintenance and repair of medical equipment and systems in the Clinical engineering department.
• Verifies the reported equipment problems by checking the equipment with end users. Assigns the right person to resolve the problem based on knowledge of the problem and level of input needed to resolve it.
• Audits work completed by in-house staff and takes corrective actions where necessary.
• Attends routine and special meetings as assigned, to include the Safety Committee and New Equipment Acquisition Committee if applicable. Ongoing audit for the work completed by in-house staff and takes correctives actions where necessary.
• Performs other duties as assigned.

Minimum Qualifications:

• Bachelor's degree in Biomedical or Electrical Engineering.
• Minimum of seven years progressive experience in a hospital setting.

Preferred Qualifications:
Certification as a CBET from International Certification Commission Preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $101,493.51 - $125,166.97 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here