New

Service Coordinator

Charter Communications
United States, New York, Rochester
Aug 11, 2026
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Have you ever wondered how seamless project coordination drives the success of major fiber and coax construction initiatives? As a Service Coordinator at Spectrum, you will play a pivotal role in keeping residential and commercial site surveys and construction projects on track and on schedule. Your attention to detail and proactive communication will ensure projects move forward smoothly, directly impacting Spectrum's ability to deliver reliable services. How You'll Make an Impact Coordinate and track site surveys and construction project status for residential and commercial fiber and coax installations Support the permitting process by serving as a subject matter expert and maintaining accurate reporting for permits Schedule and monitor construction referrals to ensure timely completion Respond to, route, and track requests and updates related to construction projects Maintain construction management tools with current project statuses and notes Monitor and report on required pole transfer activities Adhere to applicable local, state and federal regulations and Spectrum policies Working Conditions Office environment 24x7, fast paced environment What You'll Bring to Spectrum Required Qualifications Education High School Diploma or equivalent work experience Continuing education coursework in project administration or equivalent experience Experience 2+ years demonstrated communication skills 2+ years project coordination experience Experience with computer programs such as Microsoft Office and other industry-related software Skills Ability to read, write, speak and understand English Ability to analyze and interpret data Ability to work independently Ability to handle multiple projects and tasks within established timelines Ability to interpret instructions in written, oral, diagram or schedule form Ability to make decisions and solve problems under pressure Ability to prioritize and organize effectively Ability to reach with hands and arms, bend, talk, hear and use a computer Proficient with office equipment including computer, telephone, copier, fax, calculator and stapler Knowledge of Spectrum products and services Preferred Qualifications Education Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) #LI-OM1 TSV117 2026-79585 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $36.75. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.