Clinical Research Program/Project Manager

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Education
Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
Research Related Experience 5-7 years required and Supervisory Experience 1-2 years preferred

Knowledge, Skills and Abilities
- Ability to make independent effective decisions.
- Strong organizational and communication Skills.
- Ability to effectively supervise and train Staff.
- Strong database management and computer skills.
- Demonstrated analytical skills to problem solve effectively.
- Must possess strong budget management skills.

The Massachusetts General Hospital Center for Optimal Aging and Serious Illness (CASI) Research is seeking a highly organized and motivated Clinical Research Program/Project Manager (PM) to lead the day-to-day operations of multiple clinical research projects. This individual will play a critical role in ensuring successful execution of multiple small to medium-scale research studies and initiatives.

Ideal candidates must be self-starters who are highly motivated, exceptionally organized, and able to take ownership of complex work with limited supervision. They should demonstrate excellent interpersonal skills, strong attention to detail, the ability to manage multiple competing priorities and deadlines, and a clear track record of driving projects forward to successful outcomes.

Candidates with prior clinical research experience are required. Candidates with prior experience with serious illness, supporting older adults and other vulnerable and minoritized populations, family caregivers and diverse groups are strongly encouraged to apply.

We strongly encourage candidates with Spanish language fluency to apply.

Key Responsibilities:

Project(s) Oversight & Implementation

• Drive overall project management, including timelines, budgets, milestones, and deliverables, with a strong commitment to excellence and accountability.
• Coordinate site engagement across multiple health systems and clinical practices, proactively anticipating needs and removing barriers.

• Lead team and stakeholder coordination

• Facilitate clear, timely communication across multidisciplinary teams, including study leadership, site-based principal investigators, champions, clinicians, community partners, and stakeholders.
• Support community outreach, study meetings, and stakeholder engagement activities with careful preparation and follow-through.
• Partner closely with Clinical Research Coordinators to ensure high-quality, on-time deliverables for clinical sites and funders.

Study Infrastructure & Data Coordination

• Build and maintain project management systems for task tracking, documentation, and communication, under PD/PI oversight.
• Develop streamlined processes with PI/PDs for recruitment, enrollment tracking, data collection, reporting, and quality assurance.
• Track implementation facilitators, barriers, and lessons learned to support continuous improvement and high-quality execution.

Reporting & Communication

• Draft and coordinate progress reports, grant deliverables, and presentations that meet a high standard for accuracy and professionalism.
• Advance dissemination efforts, including manuscript support, public-facing materials, and presentations.

Preferred Qualifications:

• Hold a Master's Degree in Public Health, Health Policy, Health Services Research, or a related field.
• Bring 5-7 years of relevant experience managing medium-scale research projects.
• Demonstrate the ability to manage multiple projects, balance competing priorities, and consistently go above and beyond to deliver excellent results.
• Communicate with exceptional organization, clarity, professionalism, and interpersonal skill.
• Use research and project management tools, including Airtable, REDCap, Smartsheets, Zoom, and Microsoft Teams.

Preferred Experience:

• Apply experience with healthcare studies, education initiatives, and research or evaluation methods.
• Engage multiple stakeholder advisory groups with professionalism, responsiveness, and follow-through.
• Contribute experience in aging, chronic serious illnesses and health care delivery.
• Possesses Spanish language fluency in reading and/or writing, which is highly desirable.

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Pay Range

Grade