Core Operations Specialist I

Maintains, upgrades, and repairs the core processing system, peripheral equipment and core functions. Schedules, monitors, and verifies core system backups and restores for disaster recovery, business continuity, testing, and training purposes. Provides professional service at all levels of operation which includes providing technical support for assigned systems and applications. Assists and supports area personnel and promotes a team environment. Maintains and manages daily, monthly, and quarterly operational schedules. Competently performs data entry functions to include running ad hoc processes on the core system as assigned. Keeps management well informed of system activities and maintains all related records, logs, and equipment. Creates, updates, and maintains SFTP connections and vendor file-transfer configurations. Develops, updates and maintains operational documentation, procedures, and process guides to ensure accuracy, consistency, and compliance. Position involves interaction with third party vendors as well as internal and external members. Possesses a moderate understanding of general aspects of the job. Minimal level of supervision.

EDUCATION/CERTIFICATION:

Associate degree in related field or two (2) years of related experience.

EXPERIENCE REQUIRED:

One (1) year of similar or related experience.

FirstLight Federal Credit Union is an Equal Opportunity and Affirmative Action employer. All qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, genetic information, or veteran status.