Project Manager - Clinical Performance

Manages all phases of a project from concept through implementation. Develops project timelines, maintains regular status reports, facilitates team planning meetings, and ensures team members share appropriate information and tools. Defines phase deliverables, tracks milestones, schedules roles and resources, evaluates risk and recommends contingency plans. Works in collaboration with staff from other areas of the agency or company. Acts as a central point of communication on multiple projects, at one time. Works under general supervision.

In person meetings in NYC office once/month.

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

• Provides project management oversight, monitoring, data collection, and analytical support as needed for projects within department.
• Works with project sponsor and project management team to identify project scope and ensure that objectives of project are met. Confirms with project sponsor that all project stakeholders understand the scope and deliverables of each project.
• Defines core processes and maps for current initiatives and assists with improvement design. Provides facilitation support at meetings as needed. Develops trusting relationships with leadership team across departments.
• Coordinates activities in defining the scope of projects, developing project plans, and ensuring forward momentum of projects toward stated goals. Tracks and monitors project work plans, including objectives, tasks and time frames to ensure deliverables are completed on time. Identifies and responds to changing project circumstances and communicate issues to project leadership.
• Facilitates and manages work group meetings in support of projects, as needed, including scheduling, agenda, and minutes.
• Provides project oversight to delegated vendors as needed to ensure timely, accurate and efficient delivery of services.
• Develops, coordinates and facilitates staff training for new processes.
• Prepares reports defining project progress.
• Implements and manages project changes and interventions. Provides solutions and handles issues as they may arise during implementation or after.
• Assists with troubleshooting operational issues, developing solutions and coordinating implementation.
• For VNS Health Plans Operations Only:
• Works and collaborates with respective teams to assist in validating and distributing recoupment projects.
• Work with analytics to develop efficiencies and maximize on encounter submissions for CMS and Medicaid.
• Provides analytical, planning, coordination, and implementation support for quality improvement and Value-Based Payment projects.
• Participates in the design and delivery of presentations to senior leadership.
• Supports the development and implementation of performance improvement initiatives by the Health Plan staff as well as analysis of data and reporting on the outcomes to various internal and external stakeholders.