DATABASE ANALYST I

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Be You.

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Database Analyst I, you will play an important role in supporting the academic mission of Duke University by helping maintain and enhance the systems that support graduate student records, reporting, and data-driven decision making.

In this role, you will collaborate with colleagues across Academic Affairs, Finance, Admissions, Graduate Student Affairs, the Registrar's Office, OIT, and other university partners. Your expertise in data management, reporting, and student information systems will help ensure data integrity, operational efficiency, and exceptional service for students, faculty, and staff.

Be Bold.

As a key member of the team, you will leverage your technical expertise to support and improve critical student information systems while helping stakeholders access meaningful data and insights.

What You'll Do:

Student Information Systems & Process Support (55%)

• Create, maintain, and optimize PeopleSoft queries to support reporting, analysis, and institutional data needs.
• Assist with the implementation and enhancement of workflow and web services processes that support administrative operations across multiple Graduate School offices.
• Collaborate with Student Information Systems and Services (SISS), the Registrar's Office, OIT, and departmental partners to ensure the effective operation of graduate student information systems.
• Serve as a technical resource for Graduate School staff, academic programs, and university stakeholders regarding PeopleSoft, Perceptive Content, Tableau, Kuali Build and other systems or data-related processes.
• Support system upgrades and enhancements by participating in testing, troubleshooting, training, documentation updates, and report revisions.
• Assist with the design, development, modification, and implementation of student records systems and related business processes.

Data Reporting & Analytics (35%)

• Develop and maintain parameter-driven reports and queries within enterprise reporting platforms.
• Extract, analyze, and deliver data related to admissions, enrollment, student records, and financial reporting.
• Support the creation and maintenance of data pipelines that enable effective reporting and decision-making.
• Provide consultation, training, and guidance to report users on reporting tools, data interpretation, and best practices.
• Collaborate with stakeholders to identify reporting requirements and deliver solutions that meet operational and strategic needs.

Compliance & Operational Support (10%)

• Ensure compliance with university policies and applicable regulations governing data privacy, security, auditability, and records management.

• Provide operational support for critical business processes by monitoring automated workflows, resolving data issues, and ensuring the accuracy and integrity of institutional reporting.

• Contribute to additional projects and initiatives that support the goals of The Graduate School and Duke University.
• Perform other related duties as assigned.

What You'll Bring

Education

Bachelor's degree in Mathematics, Computer Science, Information Systems, or a related technical field, or an equivalent combination of relevant education, coursework, and technical training.

Experience

Work requires 3 years of progressive programming or database management experience in higher education or related fields.

Preferred Skills

• Experience using PeopleSoft Student Information System tools, including Query Manager, checklists, comments, and student records management.
• Possess programming skills with experience developing automated solutions, data integrations, and applications to improve business processes and efficiency.

• Knowledge of database structures, Python, SQL and APIs.
• Experience creating and maintaining reports within enterprise reporting platforms (Tableau).
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to communicate technical information to both technical and non-technical audiences.
• Knowledge of data governance, privacy, and security best practices.
• Demonstrated ability to complete projects independently as well as in a team with other technology and functional specialists.

• Demonstrates a strong aptitude for learning and adopting new technologies.

Supervisory Responsibility

• No supervisory responsibilities.

Choose Duke.

At Duke University, you'll join a collaborative community committed to excellence, innovation, inclusion, and service. You'll have opportunities to contribute to meaningful work that supports student success while advancing one of the world's leading academic institutions.

Whether you're building data solutions, improving business processes, or helping colleagues access the information they need, your contributions will make a lasting impact across the university.

Ready to Make a Difference?

Apply now and help us build a stronger, smarter, and more connected future.