TUV SUD America is seeking a highly organized and hands-on Laboratory Operations Technician to support daily laboratory operations at our Alpharetta, Georgia facility. This position is responsible for calibration coordination, equipment management, sample tracking, shipping and receiving activities, laboratory organization, facility support, and general operational readiness of the testing laboratory. The successful candidate will play a key role in maintaining an efficient, organized, and audit-ready laboratory environment while supporting engineers conducting product testing and certification activities. Essential Responsibilities Laboratory Operations
- Maintain the overall organization, cleanliness, and operational readiness of the laboratory.
- Ensure laboratory workspaces, storage areas, and test areas are properly maintained and organized.
- Support compliance with laboratory quality procedures and ISO/IEC 17025 requirements.
- Assist with laboratory audits, inspections, and corrective action activities.
- Maintain laboratory records and operational documentation.
Sample Management
- Receive, inspect, and log customer test samples into laboratory tracking systems.
- Maintain accurate records of sample locations, status, and disposition.
- Coordinate movement of samples between testing areas.
- Manage sample storage and retention areas.
- Prepare and coordinate return shipments of customer equipment.
- Maintain chain-of-custody and sample traceability records.
Shipping and Receiving
- Coordinate incoming and outgoing shipments.
- Package and prepare customer equipment for shipment.
- Verify shipment contents against packing documentation.
- Work with carriers and internal teams to resolve shipping issues.
- Maintain shipping records and tracking information.
Calibration and Equipment Management
- Maintain calibration schedules for laboratory equipment and assets.
- Coordinate calibration activities with external service providers.
- Track calibration status and ensure equipment remains compliant and available for use.
- Perform routine equipment verification checks and readiness inspections.
- Maintain equipment inventory records and asset databases.
- Coordinate equipment repairs and preventive maintenance activities.
- Assist with installation, relocation, and commissioning of laboratory equipment.
Facility Support
- Monitor laboratory infrastructure and identify facility-related issues.
- Coordinate facility maintenance requests and follow-up activities.
- Manage laboratory consumables, supplies, and inventory levels.
- Support laboratory safety initiatives and housekeeping activities.
- Assist with workspace planning and laboratory improvement projects.
Engineering Support
- Assist engineers with test setup preparation.
- Assemble basic test configurations, fixtures, cables, and support equipment.
- Document equipment configurations and test setups.
- Capture photographs and supporting documentation for test projects.
- Perform other laboratory support activities as assigned.
Qualifications Required
- Associate degree, technical diploma, or equivalent experience in Electronics Technology, Engineering Technology, Industrial Technology, Logistics, Quality, or a related field.
- Strong organizational and administrative skills.
- Experience managing inventory, equipment, assets, or technical documentation.
- Proficiency with Microsoft Office applications, particularly Excel and Word.
- Ability to work independently and manage multiple priorities.
- Strong attention to detail and record-keeping skills.
- Ability to lift and move equipment weighing up to 50 pounds.
Preferred
- Experience working in a laboratory, manufacturing, calibration, testing, or quality environment.
- Familiarity with ISO/IEC 17025 quality systems.
- Experience with equipment calibration programs and asset management systems.
- Experience with shipping, receiving, logistics, or warehouse operations.
- Basic knowledge of electrical or electronic equipment.
- Experience working with ERP, asset management, or laboratory information systems.
Key Competencies
- Strong organizational and planning skills.
- Excellent attention to detail.
- Ability to prioritize tasks and meet deadlines.
- Strong communication and teamwork skills.
- Customer-focused mindset.
- Proactive approach to problem solving and continuous improvement.
Working Conditions
- Combination of office, laboratory, and warehouse activities.
- Frequent movement of test equipment and customer samples.
- Standing, walking, lifting, and handling equipment throughout the workday.
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