AI Solutions Advisor

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Granicus AI Advisor is a sales overlay team is a dynamic, results-driven group charged with driving new demand and customer buy-in and bookings in our Emerging Technology team focused on AI-native solutions to improve resident experiences and staff efficiency. This is a team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people's lives. The AI Advisor generates opportunities for our Government Experience Agent solution and related services in an assigned territory and supports early stage discovery and qualification - working across market segments and verticals in partnership with territory Account Managers and AI value engineers.

Generate demand through targeted outreach initiatives in partnership with AI GTM strategy team and demand generation team to prospect ideal customers
• Conduct a high volume of AI discovery calls with public sector prospects and existing Granicus customers
• Run structured discovery to identify the customer's highest-value AI and process automation opportunities
• Partner with BDRs and AEs on early stage discovery, as well as AI Value Engineers on discovery and solutioning phases
• Own opportunity progression from initial conversation through qualified opportunity; partner with AI Process Analysts on continued opportunity progression
• Scope and propose pre-sales engagements, including workshops, on-site working sessions, demonstrations, and forward-deployed team pilots
• Maintain disciplined pipeline hygiene in Salesforce, including meeting outcomes, qualification notes, next steps, and accurate stage progression
• Partner with RevOps and Marketing on lead routing, qualification criteria, and feedback loops to improve top-of-funnel quality
• Surface strategic customer patterns such as use cases, objections, and readiness gaps to Product, Product Marketing, and Marketing teams to help sharpen Granicus' AI solution and GTM strategy
• Collaborate with Account Executives across segments to identify Granicus AI opportunities inside existing customers, as well as prospects, and serve as the AI expert on client-facing calls

• 5+ years in a customer-facing pre-sales, solution consulting, customer success, or discovery-focused role at a software company
• Demonstrated expertise running a high volume / cadence of customer meetings - this role is built for someone who wants to be in front of customers and having conversations
• Fluent in AI, automation, and agentic concepts; you can hold an informed conversation about where AI fits in a customer's workflow / from a business perspective without needing to be a deep technologist
• Strong discovery skills: you ask sharp questions, listen for signal, and translate customer language into business problems and use cases
• Experience operating in a matrixed go-to-market model alongside AEs, BDRs, marketing, and technical specialists
• Public sector or govtech experience: familiarity with state and local government pain points, procurement, and budget cycles is a plus
• Proven track record of generating qualified opportunities and partnering with sales - you are measured on a combination of [meetings conducted, opportunities qualified, engagements scoped, and AI bookings]
• Excellent written and verbal communication skills; comfortable presenting to director and executive-level government stakeholders
• Salesforce proficiency and disciplined CRM hygiene

Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include - Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Flexibility & Balance

• Flexible Time Off - Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement - Support a productive home office environment.

• Multiple Health Plan Options - Including a 100% employer-paid plan.
  
• Employer HSA Contributions - When enrolled in a High-Deductible Health Plan.
  
• Fitness Reimbursement Program - Stay active, your way.
  
• On-Demand Mental Health Support - Access to Headspace and other wellness tools.

• Paid Parental Leave - For both birthing and non-birthing parents.
  
• Traditional & Roth 401(k) - With a generous company match.
  
• Life & AD&D Insurance - 100% employer-paid coverage for peace of mind.

• Online Learning Platforms - Fuel your professional development.
  
• Competitive Salary & Bonuses - Your contributions are valued and rewarded.