Senior Site Reliability Engineer (SRE) - Operations

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title: Senior Site Reliability Engineer - Operations

Locations: Kansas City, MO | Hybrid | MO, TX, GA, and FL | remote

Get To Know The Team:

We are seeking a highly skilled Site Reliability Engineer (SRE) to join our Operations team. In this role, you will be responsible for ensuring the availability, performance, scalability, and reliability of our systems and services. You will work closely with infrastructure, Engineering, DevOps, and security teams to build robust systems, automate operations, and implement best practices for incident response, monitoring, and disaster recovery.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents, and Experiences of Our Employees
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• System Reliability & Performance
  • Maintain and improve the uptime, performance, and availability of production systems.
  • Define and track SLIs, SLOs, and SLAs to ensure service reliability and user satisfaction.
• Monitoring & Incident Response
  • Implement and manage monitoring, alerting, and observability tools (e.g., Prometheus, Grafana, Datadog, ELK).
  • Participate in on-call rotations and respond to incidents, performing root cause analysis and postmortems.
• Automation & Tooling
  • Automate repetitive tasks and processes using scripts, configuration management, and Infrastructure as Code (IaaC).
  • Develop CI/CD pipelines to streamline deployment and operational processes.
• Capacity Planning & Scaling
  • Analyze system performance and capacity trends to plan for future growth.
  • Collaborate with engineering teams to design systems that scale reliably.
• Infrastructure Management
  • Support cloud and/or hybrid infrastructure (AWS, Azure, GCP, VMware, etc.).
  • Manage system provisioning, configuration, and patching via tools such as Ansible, Terraform, or Puppet.
• Collaboration & Culture
  • Act as a bridge between development and operations teams, championing DevOps and SRE principles.
  • Contribute to a culture of continuous improvement, reliability, and accountability.

What You Will Bring:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
• 3+ years of experience in a Site Reliability, DevOps, or Systems Engineering role.
• Experience with Linux/Unix systems, Windows, shell scripting, and administration.
• Proficiency in at least one programming/scripting language (Python, Go, Bash, etc.).
• Hands-on experience with cloud platforms (AWS, Azure, or GCP).
• Strong knowledge of networking, security, load balancing, and DNS.
• Experience with monitoring/logging tools (e.g., Prometheus, Grafana, ELK, Splunk, Datadog).

Preferred Qualifications:

• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Familiarity with ITIL processes, incident/change/problem management frameworks.
• Exposure to compliance and security standards (e.g., ISO 27001, SOC 2, HIPAA).
• Experience in large-scale distributed systems and microservices architectures.

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Calm under pressure, especially during incidents and outages.
• Passion for automation, continuous improvement, and innovation.

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.