New

Clinical Educator, Ambulatory

Mass General Brigham Medical Group, Inc.
United States, Massachusetts, Northampton
30 Locust Street (Show on map)
May 13, 2026
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. We are seeking a full-time, 40-hour Clinical Educator to join our Mass General Brigham Medical Group team. This hybrid role is primarily onsite, with the majority of time spent rounding in primary care, urgent care, and specialty practices throughout the Pioneer Valley during standard practice hours, providing hands-on education, training, and real-time clinical support. When not actively rounding across sites, the Clinical Educator has the flexibility to work remotely. The Clinical Educator is a key member of the Mass General Brigham Medical Group Education and Training Team, supporting the Pioneer Valley region and approximately 30 ambulatory practices. In this role, you will provide education and training support to clinical staff members, including but not limited to nurses, medical assistants, orthopedic technicians, athletic trainers, and phlebotomists. You will also collaborate closely with a multidisciplinary team of 15 educators and partner with operations and ancillary departments to standardize training, implement best practices, and deliver equitable support across all Medical Group regions. Summary Responsible for the planning, implementation, and evaluation of educational programs for clinical support staff within the ambulatory facilities. This role aims to enhance clinical skills, promote best practices, and ensure compliance with regulatory standards. Does this position require Patient Care? Yes Essential Functions Design and develop educational programs and curricula tailored to the needs of clinical support staff, covering clinical procedures, patient care protocols, technological advancements, and regulatory compliance. Conduct educational sessions, workshops, and in-service training to enhance clinical staff knowledge, skills, and competencies, utilizing various teaching methodologies and resources. Facilitate orientation programs for new clinical hires, supporting their introduction to ambulatory policies, procedures, and standards of care. Organize and promote continuing education opportunities for clinical staff, encouraging ongoing professional development, and facilitating access to relevant training resources. Evaluate and assess the clinical skills and competencies of clinical staff, providing constructive feedback and collaborating with management on individual development plans where needed. Ensure clinical staff compliance with healthcare regulations, accreditation standards, and best practices through education, training, and audits. Work collaboratively with leadership, department heads, and other healthcare professionals to align educational initiatives with organizational goals and quality improvement efforts. Maintain accurate records of educational programs, attendance, evaluations, and staff competencies, providing reports as required by regulatory bodies and ambulatory administration. This highly visible and autonomous role positions you as a trusted resource within the practices, rounding with both new and experienced staff, observing workflows, and developing targeted education based on real-time needs. This role is ideal for an experienced clinical professional who thrives in a dynamic environment, values collaboration, and is passionate about continuous improvement and education. Education Bachelor's Degree Nursing required Master's Degree Nursing preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Registered Nurse licensure required Experience Clinical nursing experience 3-5 years required Nurse or health training or educator experience 2-3 years preferred Knowledge, Skills and Abilities - Proficient in curriculum development, instructional design, and adult learning principles. - Excellent communication and interpersonal skills. - Ability to lead and motivate others, fostering a culture of continuous learning. - Familiarity with healthcare technologies and learning management systems is often preferred. - Capacity to adapt to changing healthcare practices and regulations. Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.