Mosaic At Home Coordinator - Rockford, IL

Do you have a passion for empowering individuals with intellectual and developmental disabilities to live fulfilling lives? Are you a skilled communicator and problem-solver who thrives in a collaborative environment? If so, join Mosaic as a Mosaic at Home Coordinator and make a real difference in the lives of the people we serve. At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Mosaic at Home Coordinator, you will play a vital role in ensuring individuals receive personalized support and have a voice in their own lives.

What You'll Do:

• Build Meaningful Connections: Develop and maintain strong relationships with individuals receiving support, their families/guardians, home providers, direct care workers, and other stakeholders, providing exceptional customer service every step of the way.
• Empower Communication: Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected.
• Facilitate Successful Matches: Monitor the relationships between individuals and their home providers or direct care workers, ensuring a positive and supportive match.
• Develop Personalized Support Plans: Collaborate with the service planning team to create Individual Support Plans that reflect each person's unique wishes and needs, while adhering to policy and regulatory requirements.
• Oversee Contracted Services: Oversee service delivery and contractual compliance and complete visits with the individual and home provider in the home environment or service environment.
• Provide On-Call Support: Be available to provide assistance to Mosaic at Home Providers and Direct Care Workers as needed, ensuring consistent support and problem resolution.

Why You'll Love Working at Mosaic:

• Make a Real Impact: Contribute to a mission-driven organization that is dedicated to empowering individuals and creating inclusive communities.
• Be Part of a Supportive Team: Join a collaborative and compassionate team that values your contributions.
• Professional Growth and Development: Opportunities for training and advancement within the organization.
• Live Our Values: Embrace Mosaic's values of belonging, connection, faithfulness, and grit.

Competitive Benefits: We offer a comprehensive benefits package including [list benefits, e.g., health insurance, paid time off, retirement plan.

Schedule: Monday-Friday day hours/occasional weekends/some weekends due to recruitment piece/ on call responsibilities-over phone only unless emergency situation/flexibility required. Completely in office and out in the community-50%/50% split.