Implementation Consultant - Compliance Software

The Company:
Educe is dedicated to helping organizations plan for technology change, implement learning and talent management technology solutions, develop custom microapps to address unmet needs, and optimize and administer talent management systems through a combination of consulting services and software products. We are partnered with innovative, industry-leading software providers such as Saba and Cornerstone to offer our clients comprehensive talent management solutions. At Educe, we offer our employees the opportunity to continually learn and develop as consultants, contribute to our growing firm and make an impact on our clients. We recognize and appreciate the unique strengths of each member of the Educe team and encourage employees to challenge themselvesand hone skillsbased on their individual strengths and interests. We believe that by consistently offering our employees opportunities to take on new responsibilities we empower them to drive our firm's growth. Ultimately though, we work hard here because as individuals we find personal satisfaction in making a difference. This culture is a priority for us and we intend to continue improving the ways this firm can interest, challenge, and reward us all. We think this is an important component of why we're recognized as a Great Place to Work by The Washington Post, Washingtonian Magazine, and Fortune Magazine!

The Role:

We are looking for driven, innovative Implementation Consultants to implement and optimize Calculo, Educe's leading CPE compliance software. The Implementation Consultant is responsible for requirements analysis, business process mapping, training, solution design, and ongoing operations of Educe software products. You will work closely with Educe clients to help them transition to a new cloud-based software application, helping them optimize the return on their technology investment. You will serve as the liaison between the client business teams and the technical resources assigned to the project, helping clients align with industry best practices and regulatory requirements. You will be responsible for story writing, system configuration, testing, and training, ensuring a seamless client experience. Strong attention to detail, problem-solving skills, and customer engagement are essential to ensuring client success.

The Responsibilities:

The position involves working closely with clients and colleagues to do the following:

• Analyze and document design specifications for the
  application.
• Implement application design by working closely with both
  the client and Educe technical team.
• Lead client onboarding sessions, system
  configurations, and validating client requirements.
• Lead client virtual demonstrations and walkthroughs of
  the application.
• Document user stories, ensuring clear and detailed
  requirements for Educe technical build team.
• Create and maintain client-specific
  documentation, including configuration guides and training
  materials.
• Assist in user acceptance
  testing (UAT) efforts, troubleshooting product issues as
  they apply to the client's business.
• Participate in end-user training by providing both
  product expertise and insight on the client's business
  processes and solution design.
• Additionally, the position involves helping to develop
  and improve the Educe internal infrastructure as a whole and contributing to
  organizational objectives.

The Requirements:

Qualified Candidates will possess the
following:

• Good understanding
  of software functionality and system configurations, with the ability
  to interpret business needs and recommend system solutions.
• Strong
  analytical and problem-solving skills, as well as a solid understanding of
  data related to enterprise-wide applications, with the ability to
  resolve complex system or business issues, often thinking
  on your feet, and offering multiple creative solutions or options.
• Proficiency in Microsoft Power BI
  is required for building and maintaining data
  visualizations and reports.
• Excellent written and oral communication skills. Must be
  comfortable with public speaking and facilitating group discussions
  with senior executives.
• Strong
  interpersonal skills and the ability to work closely and build
  relationships with client executives and external stakeholders.
• Attention to detail and solution-oriented with strong
  organizational skills.
• Ability to work independently, as
  well as contribute significantly in coordination with a
  team.
• A
  passion for service, pride in the quality of your work, and
  the ability to be resourceful and take initiative.
• Ability to manage, prioritize, and multi-task on multiple
  projects.
• Ability to be flexible to and adapt to the dynamic nature
  of consulting engagements.
• Knowledge of MS Office/365, Jira, and
  HR-based software is a plus.
• Experience
  with accounting and/or finance software and an
  understanding of regulatory compliance is a plus.

Basic Qualifications:

• Bachelor's degree or equivalent combination of education, training, and experience.
• Ability to travel to multiple client locations and semi-annual firm meeting
• U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

The Benefits:

At Educe, we care about the health and
happiness of our employees. We offer 100% employer-paid medical, dental, and
vision for all full-time employees and dependents. Additional benefits include
paid vacation and sick time, a 401k match, a monthly cell/internet
stipend, and an annual company shutdown from Christmas Eve to New Year's Day.

At Educe we advocate for an open,
inclusive, merit-based culture. We are committed to providing an environment of
mutual respect where equal employment opportunities are available to all
applicants and employees without regard to race, color, religion, marital
status, age, national origin, ancestry, physical or mental disability, medical
condition, pregnancy, genetic information, gender, sexual orientation, gender
identity or expression, veteran status, or any other status protected under
federal, state, or local law.

If you'd like to view a copy of the company's affirmative action plan or policy
statement, please email hr@educegroup.com.
If you are an individual with a disability and would like to request a
reasonable accommodation as part of the employment selection process, please
contact accommodation@educegroup.com.
View the "EEO is the Law" poster here.