Resource Specialist, Primary Care
 Mass General Brigham Medical Group, Inc. | |
 United States, Massachusetts, Northampton | |
| 30 Locust Street (Show on map) | |
 May 05, 2026 | |
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Are you passionate about helping individuals access the resources they need for better health and well-being? We are seeking a Resource Specialist to provide vital support to patients by assisting with transportation, affordable accommodations, and access to community resources. This role works closely with social workers and community agencies to ensure that every patient receives the care and support they need. Our Resource Specialist will work directly with social workers to manage work-ques and help align patients with the right resources.
Why Join Us? Hybrid Work Environment - Work both remotely and in the office, balancing flexibility with collaboration based on business needs. Typically, our Resource Specialists work primarily remote with the exception of coming onsite for team meetings, supporting patients in-person, etc. On-site location is in Northampton, MA. Impactful Work - Help patients navigate essential services, ensuring they receive the care they deserve. Collaborative Team Environment - Work with dedicated healthcare professionals committed to patient-centered care. Opportunities for Growth - Develop your skills in patient advocacy, case management, and social services coordination. What You'll Do: Assist patients with transportation arrangements for medical appointments and ongoing treatment. Help locate affordable housing and accommodations for patients in need. Research and maintain up-to-date community resource information. Collaborate with social workers and community agencies to coordinate patient care. Educate patients and families on available resources and how to access them. Organize and distribute brochures, applications, and informational materials about support services. Education Associate's Degree Related Field of Study preferred Experience Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |