Security Officer Customer Service Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Patrol in Gastonia, NC, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer in a busy retail location, you will monitor assigned areas, conduct routine patrols, remain visible to help deter incidents, and support a welcoming customer experience through strong communication. At Allied Universal, you will bring agility, reliability, and integrity to each shift while working with a caring team that puts people first and responds to security-related concerns with professionalism.

Position Type: Part Time

Pay Rate: $17.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service by carrying out assigned security-related procedures, site-specific policies, and/or emergency response activities within a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner while documenting relevant details and reporting concerns through appropriate channels.
• Conduct regular and random patrols throughout the sales floor, entrances, parking areas, loading zones, and perimeter to help to deter unauthorized activity and identify unusual conditions.
• Monitor customer and visitor activity, assist with access and crowd flow during busy periods, and support store personnel with security-related concerns as directed.
• Observe for potential theft, policy violations, hazards, and/or suspicious behavior, and communicate observations to management and/or public emergency responders when appropriate.

Minimum Requirements:

• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.