Sr Manager Content

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.Join us and become a part of a company that is shaping the future of technology.At LG, we strive to make Life Good for Everyone.

At LG, we offer a thoughtfully designed employee experience that fosters professional growth, prioritizes health and well-being, and builds a strong internal community-setting you up for long-term success.

You'll work in an environment that empowers colleagues to demonstrate their capabilities, focus on meaningful work, and create real value. LG encourages creative and individual approaches to challenges, with a strong emphasis on performance, skill development, and equal, merit-based opportunity. We want our colleagues to grow alongside our global business, which is why we reward exceptional performance and offer industry-leading benefits.

Come grow with us.

The Opportunity

Sr Manager Content

This role owns product content, establishing governance, standards, and a single source of truth to ensure consistency and accuracy across all platforms. It leads the strategy, implementation, and optimization of PIM/DAM systems, while overseeing technical writing and end-to-end content operations to drive efficiency and quality. Additionally, the position defines and delivers technical training programs, managing instructional design and enabling internal teams and partners with effective learning solutions

Key Responsibilities

Content Governance & Ownership

• Serve as the enterprise owner of product content, ensuring accuracy, consistency, and accessibility across all platforms
  * Define and enforce content governance standards, including taxonomy, structure, and lifecycle management
  * Maintain a "single source of truth" for product information and digital assets across systems and channels

PIM/DAM Strategy & Platform Management

• Define and execute the strategy and roadmap for PIM and DAM platforms (e.g., Akeneo, Bynder)
  * Design and optimize product data models, asset structures, and system integrations
  * Manage external vendors and third-party developers to ensure performance and scalability
  * Lead the Technical Content Architect function and drive continuous improvement of content systems

Technical Writing & Content Operations

• Lead and develop the Technical Writing team, establishing standards, templates, and best practices
  * Own the end-to-end content creation lifecycle, from intake through publication
  * Establish centralized content operations to improve efficiency, consistency, and reuse
  * Partner with cross-functional stakeholders to ensure technical accuracy and alignment

Technical Training & Enablement

• Define and lead the technical training strategy for internal teams and channel partners
  * Manage the Instructional Design team and oversee development of training programs
  * Partner with external vendors for technical training content and delivery
  * Define curriculum, delivery methods (digital, in-person, hybrid), and training materials scope

Qualifications

• Bachelor's degree in Marketing, Business, Communications, Technical Writing, or related field
  * 7+ years of experience in content management, PIM/DAM systems, or technical enablement within HVAC, building technologies, or industrial B2B
  * Experience leading technical writing, instructional design, or content operations teams
  * Strong expertise in content architecture, data governance, and digital platforms
  * Proven ability to manage vendors and influence cross-functional stakeholders in a matrixed organization
  * Excellent communication, leadership, and strategic thinking skills

Benefits Offered Full-Time Employees:

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investmentoptions.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:

• Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 orsupport@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.