Senior Systems Administrator

ESSENTIAL JOB DUTIES:

• Systems Administration: Service as SME in User Account Administration, Group Policy Administration, Directory Permissions, Active Directory Domain/OU Administration, MS Exchange User Administration, and Public Folder administration both On-Prem and in the Cloud.. Leads efforts in Login Script Development, and Administration. Manages outbound facing Website registration and redirects of internal sites as needed. Programs complex scripts for scheduled jobs. Manages and maintains IP Management of the Academies Dynamic Host Configuration Protocol (DHCP), and DNS. Manages network printers, queues, Domain Name System (DNS) updates, account administration, and Web server Redirects. Manages RSA's SecurID user accounts, hard and soft token activation and distribution. Manages Internal and External Certificates of the different systems. Manages Remote user access accounts, and permissions within the internal Network. Participates in change management process, and administer multiple systems. Manages, allocates, and monitors disk space usage across all National Academies' file servers. Manages MS System Center Configuration Manager, and keeps workstations updated in Infoblox, and AD. Collaborates with Windows Systems Architects on new initiatives and systems as well as support of current production environment.

• Problem Solving: Monitors trouble ticket system administration reports on a daily basis to ensure service level agreement (SLA) compliance. May perform UNIX and or Linux User Administration. Collaborates with database administrators (DBAs) and other members of the UNIX/DBA group on UNIX-related matters.

• Documents and Reporting: May create documentation outlining work processes, user guides, and user manuals, etc. May develop and maintain user training programs. Produces, analyzes, and summarizes reports as required. Creates scripts in Java, and Perl in support of applications.

• Research and Assessment: Researches and implements new software and its uses for UNIX servers. Proactively identifies notable trends in systems administration. Provides advice and guidance on products and new ways of applying technology to the work of the organization.

• Confidentiality: Maintains an appropriate standard of confidentiality. When handling secure, privileged, sensitive, or confidential information and matters, maintains strict confidence and exercises care to prevent disclosure to others. Accesses confidential information for work-related reasons only, following the policies and procedures of the organization. Ensures that any privileged, sensitive, or confidential information is securely stored, disposed of, and transmitted according to the Institutional guidance.

NONESSENTIAL JOB DUTIES

• Related duties and special projects as assigned.

JOB SPECIFICATIONS

Required Knowledge, Skills, and Abilities

• Full working knowledge of Microsoft Back Office products such as SCCM, and SQL databases.

• Full working knowledge and experience on Administration of Cloud Based accounts and Cloud Computing Services (SaaS, IaaS, PaaS) to include Microsoft 365.

• Experience with most phases of applications systems analysis and programming activities.

• Strong understanding of DNS.

• Solid understanding of networking/distributed computing environment concepts.

• Good customer service & troubleshooting skills.

• Strong ability to program in in PowerShellr.

• Strong analytical, problem-solving and critical thinking skills.

• Attention to detail.

• Ability to juggle multiple tasks.

• Ability to solve problems of substantial variety and complexity.

• Ability to undertake tasks broad in nature, requiring ingenuity, and originality.

• Ability to serve as a resource to others in the resolution of complex problems and issues.

• Ability to operate independently, and exercise significant latitude for independent judgment, discretion, and action.

• Ability to work successfully in a team environment.

• Ability to develop relationships with co-workers and employees in other National Academies' departments through effective communication.

• Excellent communication skills with a proven ability to effectively interact with all levels of employees.

Minimum Education/Training Requirements: Bachelor's Degree in Computer Science or related field, or equivalent knowledge.

Minimum Experience: Five years of related professional work experience in an information technology environment including Microsoft Windows and Networking. Experience with UNIX and Linux User Administration preferred.

Required Licenses, Certification or Registration: Microsoft Certified Engineer (MCSE) preferred..

Other Details

Supervisory Responsibilities/Controls

Reports to Manager. General direction is provided.

Mental and Physical Capabilities

Ability to be calm and focused to manage stress during outages and security breaches to resolve issues. Endurance for flexibility and long work hours. Ability to spend most of the work day in front of one or multiple computer screens.

Work Environment

Hybrid office/telecommute environment; expected onsite percentage 60%. Occasional travel between National Academies' facilities and to off-site meeting/sponsor locations. Work sometimes required during a midnight maintenance window and/or on the weekends. May need to work long hours to complete projects and resolve problems. May require 24/7 on-call status periodically.

Compensation & Benefits

An estimated compensation range for this position is $88,450 - $121,620. Compensation offered to the selected candidate will be based on the candidate's relevant knowledge, skills, and work experience, commensurate with compensation of current employees in comparable positions with similar knowledge, skills, and work experience, and subject to budget parameters. Note it is not typical for a candidate to be hired at the higher end of the range. This is a benefits-eligible position. Our Benefits Plan offers competitive and comprehensive benefit options, including medical, dental and vision insurance, life insurance, disability coverage, retirement and savings benefits, leave benefits such as paid holidays and paid personal leave, transportation subsidies, and education assistance. For more information, please clickhere.

Equal Opportunity Employer

It is the policy of the National Academies to recruit, hire, transfer, compensate, and promote people in all job categories and to administer all other personnel actions, terms and conditions of employment in a manner that does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status, or any other characteristic protected by applicable laws. It is also the institution's policy to recruit, hire, promote, and provide reasonable accommodation to qualified individuals with disabilities and covered veterans who are otherwise qualified.

Disclaimer

The above information is intended to describe the general nature and level of work performed by employees assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Some functions in this description may be specific to a particular unit of the National Academies and not applicable to other units.

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