Electronic Health Records Technician, Telecom Agent, 3rd shift

Electronic Health Records Tech Telecom Agent 3rd Shift Description:

Electronic Health Records Tech completes a variety of tasks associated with the collecting, assessing and processing of patient documentation. The work done by the Electronic Health Records Tech contributes to overall patient safety, revenue cycle management and continuous quality improvement initiatives

*This is an in office position*

Electronic Health Records Tech Telecom Agent Responsibilities:

1. Announcing codes and pages through Vocera, (Norton's hospital communication system) throughout the Norton network of Hospitals

2. Answering and transferring calls to the appropriate location

3. Request medical records to be mailed or faxed to Norton Healthcare and log through Epic (Norton's digital medical record system)

4. Store, retrieve, review, assess, and process health-related information in both paper format and electronic format

5. Answer calls from other healthcare entities and release records via request over the phone, Epic, Mail and Fax

Required:Desired:

• One year HIM
• High School Diploma or GED; Associate Degree
• Registered Health Information Technician