Enterprise Systems Engineer

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

The Office of Information Technology (OIT) provides information technology leadership and support to the Georgia Institute of Technology, working in partnership with academic and business units to meet the unique needs of a leading research university. OIT serves as the primary source of enterprise-wide information technology and telecommunications services in support of students, faculty, staff, and researchers.

Atlanta, Georgia (In Person in the office)

Enterprise Systems Engineer is a specialized professional focused on the comprehensive design, implementation, and management of complex systems within a business enterprise. This role is instrumental in ensuring that an organization's IT infrastructure aligns seamlessly with its strategic goals and operational needs. It involves a deep understanding of both the technical and business facets of the enterprise, requiring a blend of skills in systems architecture, integration, and process optimization. An Enterprise Systems Engineer is pivotal to translating business requirements into technological solutions that enhance efficiency, scalability, and security.

Job Duty 1 -
Play a pivotal role in the design, integration, and optimization of complex information systems within an organization.

Job Duty 2 -
Ensure that various technology components, such as hardware, software, networks, and databases, work seamlessly together to support business goals and operations.

Job Duty 3 -
Responsible for evaluating technological needs, designing system architectures, implementing robust and scalable solutions, and troubleshooting any issues that arise.

Job Duty 4 -
Possess a deep understanding of both legacy systems and cutting-edge technologies, allowing the ability to upgrade existing frameworks while integrating new tools and platforms.

Job Duty 5 -
Collaboration with other IT professionals, as well as with non-technical stakeholders, to gather requirements, develop strategies, and ensure that the final systems align with business objectives.

Job Duty 6 -
Focus may include but not limited to security and compliance, ensuring that all systems adhere to industry standards and legal requirements.

Job Duty 7 -
Serve as a linchpin in advancing the institute's technological frontier, driving efficiency, and reliability; strategic vision, critical for fostering innovation and driving digital transformation initiatives.

Job Duty 8 -
Leveraging expertise to assess and integrate various systems ensuring interoperability and coherence within the IT ecosystem.

Job Duty 9 -
Must stay abreast of evolving technologies and industry trends to implement forward-thinking solutions that can offer a competitive edge. Their work also involves rigorous testing, documentation, and compliance with regulatory standards, all of which are essential for the reliability and sustainability of enterprise systems.

Job Duty 10 -
Perform other duties as assigned.

Core / Requirements

Strong experience supporting and enhancing multi-tier web applications (UI, API, data layer) in a production environment.

Proven ability to diagnose and resolve complex production issues across app, database, OS, and network layers using logs, traces, and monitoring tools.

Solid grounding in at least one general-purpose programming language (e.g. JavaScript/TypeScript, Python, PowerShell) plus scripting for automation.

Hands-on experience with relational and NoSQL data stores, including writing efficient queries, analyzing query plans, and addressing performance issues.

Strong understanding of authentication, authorization, and secure access patterns (SSO, MFA, service accounts, least privilege).

Practical experience with file transfer, integration, and messaging patterns (sFTP/SSH, APIs, webhooks, batch jobs, schedulers).

Familiarity with CI/CD practices and source control (branching, code reviews, build and deployment pipelines).

Demonstrated knowledge of application security fundamentals (OWASP-style issues, secrets management, patching, vulnerability remediation).

Experience working with business stakeholders to triage incidents, clarify requirements, and translate functional needs into technical tasks.

Track record of owning services end-to-end: documentation, runbooks, change planning, and post-incident reviews not just fixing tickets.

Educational Requirements
Bachelor's degree in related discipline or equivalent, related experience.

Other Required Qualifications
Overnight travel requrchitected for project delivery; flexibility in on-site daily service delivery hours (due to client shift schedules, project requrchitectements).

Required Experience
6+ years of relevant experience.

Preferred Educational Qualifications
Master's degree in related discipline or equivalent, related experience.

Preferred Skills/Qualifications

Experience supporting enterprise platforms such as e-signature, document management/imaging, visa case management, business intelligence/reporting.

Background in systems integration work: connecting cloud services, on-prem systems, and third-party vendors via APIs, queues, and batch pipelines.

Experience designing or maintaining highly regulated or audited workflows (e.g., records retention, financial, HR, or compliance-driven processes).

Familiarity with cloud application hosting (e.g., PaaS web apps, containers) and associated topics like scaling, health probes, and configuration management.

Experience implementing or supporting monitoring and observability: dashboards, synthetic checks, alert design, and tuning noisy alerts.

Hands-on exposure to identity and access management patterns for both users and machine identities (service principals, keys, certificates).

Experience with automation of repetitive support tasks (scripts, small tools, or simple agents) to reduce manual toil in production support.

Demonstrated ability to refactor or modernize legacy applications, including decom, migration planning, and technical-debt reduction.

Experience mentoring junior engineers and setting standards for documentation, incident handling, and change management across a team.

Strong written communication skills for clear runbooks, architecture notes, and stakeholder updates during incidents and planned changes.

SKILLS
This job requires broad knowledge of IT systems management, infrastructure and architectural design and integration and related components and applications. Expertise is required in IT service delivery methodology and techniques, industry practices and campus policies and procedures.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening