Field Service Technician (Exentec)

Exentec is seeking an experienced Field Service Engineer to support our customer base in Phoenix, AZ. In this role, you will install, qualify, and service Exentec Point-of-Use gas abatement systems at customer sites. You will also train end users, support engineering development efforts, and contribute to product improvements. This position requires extensive travel and a strong ability to troubleshoot complex systems independently. Please review our product offerings at https://www.exentec.net/Products/Gas-Abatement.

Onsite Field Service (Up to 75% Travel)

• Install, start up, and qualify Exentec abatement systems at customer sites.
• Train end users on the operation, maintenance, and repair of Encompass and Cyclone product lines.
• Assist with field tests, data collection, and evaluation of new processes and design features.
• Support engineering teams with product development, improvement builds, and testing.
• Serve as a system-level expert to resolve complex or unique onsite issues.

In-House Engineering & Support

• Collaborate with field engineers to develop and update manuals, field notifications, and troubleshooting guides.
• Develop and perform final test procedures to ensure product quality.
• Support operations by providing feedback, instructions, and documentation to improve product quality.
• Generate and drive Engineering Change Notices (ECNs) to enhance products and procedures.
• Provide remote support to customers for installed systems.
• Work with engineering teams to test new designs and concepts.
• Review documentation packages for manufacturing release.
• Train final test technicians and new field service engineers on new products and procedures.
• Perform other duties as assigned.

Education and Experience

• 5+ years of experience as a field service engineer.
• Strong troubleshooting skills with the ability to read schematics.
• Proficiency using hand tools, test meters, and diagnostic equipment.

Knowledge, Skills, and Abilities

• Bachelor's degree in engineering or equivalent technical training preferred; military technical training is a plus.
• Strong system-level understanding of mechanics, power electronics, and control electronics.
• Familiarity with Ethernet-based communications and basic chemistry is beneficial.
• Proven ability to troubleshoot down to the component level.
• Ability to read instructions, set up, and operate instrumentation.
• Strong independent work ethic with the ability to collaborate effectively across all organizational levels.

Conditions of Employment

• A valid driver's license is required.

About Exentec and Exential
Exentec and Exential serve the semiconductor, life sciences, and other advanced technology industries, offering integration and installation of everything from high-purity piping for gas, chemical, and water systems to chilled water, wastewater, and HVAC systems, along with a full suite of electrical and controls systems. Exentec and Exential can design, supply, install, hook up, and commission our own line of gas, chemical, and cleanroom equipment, including external OEM equipment supply and installation, such as cooling towers, chillers, pumps, heat exchangers, etc.

Non-Solicitation
We are not currently accepting third-party agency candidates for this position. Any agency candidate submitted to any Exyte employee, or its subsidiaries, may be contacted by Exyte, or its subsidiaries, without obligation to the third-party agency.

Employment Sponsorship
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor employment visas at this time.

EEO Statement
Exyte US, Inc. and its subsidiaries are proud to be an Equal Employment Opportunity employer that is committed to supporting an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex (e.g., pregnancy, childbirth, and related medical conditions, sexual orientation, gender identity), national origin, disability, genetic information, protected veteran status, or any other protected characteristic as outlined by applicable federal, state, or local laws.

You want to be part of the Exyte team? We look forward to receiving your application!

Please note that we only consider applications submitted through our application portal. Applications sent via email will not be considered due to data protection regulations.