New

Clerical Specialist Combined Courts

Milwaukee County
$16.87 to $25.31
United States, Wisconsin, Milwaukee
Mar 27, 2026
Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community. Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration. We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County! Clerical Specialist - Combined Courts Hourly Pay Rate: $16.87 to $25.31 Closing Date: April 06, 2026, or upon receipt of the first 50 application submissions received Job Summary: Under general supervision, perform non-standard senior level specialized clerical work. including but not limited to; preparation of statutorily required documents, CCAP case files, case and document generation and processing, analysis of case and customer status, court record entries, scheduling of court hearings, advising user/customer of procedures, assist customers with procedural issues, creation and clearing of warrants, adding financial assessments, verify accuracy of data, and initiate correction of errors. Collect mail and records from other departments, agencies, and offices. Maintain filing system and order offsite files. Respond and fulfill public records requests within statutory deadlines. Provide excellent and attentive customer service to the public. Essential Duties and Responsibilities: Coordinate the daily workflow of courts which includes analyzing and verifying court calendars or records to ensure records are complete for hearings. Direct and assist members of the public and/ or attorneys. Evaluate court-related issues and provide information or initiate action. Complete data entry into CCAP. Accept paper and e-filed documents and analyze those documents to ensure they are legally sufficient, which requires an analysis of the filing. Scan and upload documents into CCAP pursuant to Supreme Court Rules. Answer court telephone calls, process and distribute court mail. Assist the courts and/or administrators with special projects or reports, including training new staff and scanning various documents. Provide customer support and assistance to the public both in person and telephonically by providing information as requested or directing the public to the appropriate areas for further information or support. Assist in the coordination and management of the FCC mediation, GAL, and custody study process Assist in maintaining all FCC/FCCS statistical data Other duties as assigned. Minimum Education and Years of Experience Required: High School Diploma or GED equivalent Current Wisconsin resident At least one (1) year of Clerical or Secretarial work experience, ideally in the courts or related legal field. Required Skills and Abilities: Contact with employees or others primarily at a routine level involving basic information exchange. Contact with peers and others involving explanation of information (these contacts may be within or outside department or division) and the gathering of factual information. May include the communication of sensitive or confidential information. Contact across departments or divisions with employees involving persuasion of others, absent formal authority, to conform to a policy interpretation or recommended course of action. Frequent external contact to gather information, answer queries, or ask assistance. External contact involving a requirement to maintain a continuing external working relationship with individuals or organizations. External contact involving the initiation and maintenance of relationships that can have a significant effect on the success of the organization. Read, write and comprehend simple instructions, short correspondence and memos. Regularly make decisions of responsibility, involving evaluation of information. Decisions may require development or application of alternatives or precedents. Working Conditions: Physical Demands: Standing, Sitting, Hearing, Talking, Visual, Typing, Manual Dexterity and Upper Extremity Repetitive Motion. Ability to Lift/Carry and Push/Pull up to 25 lbs. Non-Physical Demands: Analysis/Reasoning, Communication/Interpretation, Reading, and Sustained Mental Activity and Writing. Environmental Demands: Frequent Task Changes and High-Volume Public Contact. Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.