Director of IT Medical Education Technology

Information Technology and Computing Services ( ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state-of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university.

Information Technology and Computing Services ( ITCS) at East Carolina University supports enterprise-wide computing and technology services. The Medical Education Technology Team provides leadership, support, and maintenance, for technology systems specific to health sciences and clinical environments for ECU, including the Brody School of Medicine, School of Dental Medicine, College of Nursing, and other professional programs housed on the ECU Health Sciences Campus.

The Director of IT Medical Education Technology is responsible for the strategic leadership, planning, and management of technology services that directly support medical, clinical, and dental education programs. This includes overseeing clinical technology end-user support, simulation technologies, dental systems, and specialized educational platforms unique to healthcare education environments. The Director partners closely with academic leadership, faculty, clinical staff, and IT colleagues to ensure reliable, innovative, and forward-looking technology solutions are in place to advance clinical training, simulations, and patient care education.

Strategic Leadership & Planning
* Develop and implement a technology strategy that aligns with the mission of the health sciences units that support academic, clinical, and simulation-based learning environments.
* Act as a strategic partner to deans, department chairs, and clinical leadership to anticipate and meet technology needs in the evolving landscape of healthcare education.
* Work across ITCS with other IT leadership to ensure support for infrastructure and other related technology needs related to the clinical and educational technology environments.
* Represent the interests of health sciences technology in institutional planning, governance, and budgeting processes. Manage vendor relationships for vendors that support health sciences technology
* Oversee budgeting, forecasting, and procurement for health sciences technology services

Medical Education Technology Management
* Work closely with the Assistant Director of Clinical Support services, and ECU Health partners, on planning, design, implementation, and support and maintainability of technology used in clinical settings.
* Work closely with the Assistant Director of Medical Education End User Support on planning, design, implementation, and support and maintainability of technology used in academic programs in health sciences, including Brody School of Medicine, School of Dental Medicine, and the College of Nursing.
* Partner with simulation center leadership to support integration of technology into health sciences curriculum and simulation centers. Provide guidance, support, and maintenance for technology equipment.
* Work closely with the Assistant Director of Dental Systems to effectively manage and support dental-specific systems in collaboration with the dental education leadership and clinical staff.
* Ensure secure, reliable integration of dental systems with broader institutional IT services.

Innovation & Educational Support
* Champion the adoption of emerging technologies that enhance medical and clinical education.
* Work closely with curriculum committees, instructional designers, and faculty to support innovative uses of technology in pedagogy.
* Ensure health sciences technologies comply with healthcare privacy regulations (e.g., HIPAA, FERPA).

Operational Leadership
* Recruit, lead, and develop a high-performing team of technical professionals and academic technology specialists.
* Develop, manage, and monitor budgets, vendor relationships, contracts, and technology refresh cycles.
* Establish and maintain service level agreements (SLAs), standard operating procedures, and performance metrics for health sciences technology services.

The standard work schedule for this position will need to be adjusted to meet the position requirements, which include and are not limited to evening and weekend hours to perform scheduled and unscheduled workload requirements to maintain University operations.

This position requires the employee to reside within a reasonable commutable distance of the ECU main campus. "Reasonable commuting distance" is defined as a location that does not exceed a distance that can be safely traveled in two hours by automobile under average conditions of traffic, weather, and roads to employee's assigned duty station in Greenville, NC.

This position may be eligible for Flexible Work Arrangements ( FWA) under the ECU FWA Policy.

Contingent upon availability of funds.

Bachelor's degree and 2 years of relevant experience or equivalent combination of education and experience.

All degrees must be received from appropriately accredited institutions.

NA

Proven ability to lead change, foster collaboration, and develop high-performing teams. Strong communication, interpersonal, and relationship-building skills. Demonstrated success managing technology teams and academic partnerships. Experience developing both long term strategic and short term operational plans, goals, and objectives, setting success metrics, and tracking progress. Experience supporting a broad range of technology needs within a college or campus wide. Experience supporting and managing complex medical education technology in educational environments that include both educational and clinical areas.

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.

Applicants must be currently authorized to work in the United States on a full-time basis.

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.