Analyst, Research & AI Data Systems

Thank you for your interest in a career at Northcentral Technical College (NTC).

NTC offers outstanding career opportunities on a modern campus with state-of-the-art technology that allows for a collaborative learning and work environment.Employees are offered an amazing Total Rewards package with competitive salaries, excellent benefits, and generous paid time off - including two paid closures for the winter holiday (Christmas - New Year) and summer (week of July 4th), for most full-time positions. NTC is "The College that Cares" and makes a difference in the lives of our employees and students. If you have the desire to help students while positively impacting the community, we'd love for you to join our team! See why our current employees did!

Starting Hourly Rate Based on Qualifications:

JOB SUMMARY, DESCRIPTION & QUALIFICATIONS:

Job Summary

The Analyst, Research & AI Data Systems supports institutional research and regional workforce initiatives through data integration, analytics, and applied AI implementation. This position has two primary areas of responsibility. First, the Analyst works with the Institutional Research team to create data analyses, reporting tools, and AI-enabled solutions that support decision-making, student success, and strategic planning. This position will also support the Data Governance process. Second, the Analyst collaborates with Workforce Training & Professional Development and the Central Wisconsin AI Center to provide technical assistance to business and industry partners. This includes assessing organizational data needs, developing data and AI roadmaps, and supporting the practical implementation of analytics and AI solutions.

Essential Functions and Responsibilities

The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodation.

Data Integration & Decision Support

• Design, implement, and maintain interactive visualizations that aggregate data across systems (e.g., Workday, Canvas, Starfish, external labor market tools), ensuring usability for internal stakeholders.

AI & Automation Tools

• Deploy AI and machine learning techniques (e.g., predictive modeling, natural language summarization, automated reporting) to enhance analytic rigor and streamline institutional research processes, in collaboration with Information Technology and Institutional Research.

Data Analysis & Research

• Conduct complex qualitative and quantitative analyses on student success, program health, workforce outcomes, and institutional initiatives; translate findings into actionable recommendations.

Data Governance & Stewardship

• Contribute to data governance practices by promoting consistency, transparency, and responsible data usage across systems.

• Ensure data quality and integrity.

Technical Innovation & Training

• Research, recommend, and implement emerging AI/data visualization tools

• Provide training to colleagues on dashboard use, reporting systems, and responsible AI integration.

AI and Data Requests & Consultation

• Respond to requests from NTC's Workforce Training and Professional Development team in collaboration with the AI and Institutional Research teams to respond to technical assistance requests from external stakeholders in a professional and timely manner.

Continuous Improvement & Trend Analysis

• Monitor higher education and technology trends, benchmarking institutional data capabilities against peer institutions.

• Recommend strategies to keep NTC at the forefront of data innovation.

Minimum Qualifications Required

In limited circumstances, NTC may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

Education: Bachelor's Degree

• Bachelor's degree in Data Analytics, Data Science, Computer Science, Statistics, Artificial Intelligence, or a related field.

Experience: 1 Year

Additional Experience Information:

• 1-5 years of experience in data analytics, institutional research, artificial intelligence or a related technical field.

• Demonstrated experience or educations developing dashboards and reports using business intelligence tools (e.g., Tableau, Power BI).

• Hands-on experience in an educational or industry setting with data management, statistical analysis, and programming languages such as SQL, Python, or R.

• Practical experience or direct education applying AI/ML methods to improve decision-making, predictive analytics, or automation of reporting tasks.

• Demonstrated interest in and experience with AI tools and techniques, particularly as they relate to data systems, analytics, and decision support.

• Experience working with higher education data systems (e.g., Workday, Starfish, Canvas) and external reporting sources (IPEDS, WTCS, National Student Clearinghouse).

Knowledge, Skills and Abilities

In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities, including language skills, reasoning and mathematical abilities are essential.

Language Skills:

Ability to read, write, analyze and interpret complex documents; present topics to internal and external individuals of all levels.

Math Skills:

Ability to perform and work complex calculations, make comparisons, interpret and provide logical explanations to others.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw conclusions to critically create resolutions; interpret instructions in mathematical or diagram form with abstract and concrete variables.

Technical Skills:

Ability to perform complex operations in a variety of job-specific systems, understand functionality to apply advanced functions, manage/customize and create calculations with data.

Customer Service Skills:

Ability to understand complex concerns and formulate solutions; communicate professionally with various audiences in different situations.

Other Requirements

N/A

Physical Requirements

Carrying/Lifting 10-25 lbs: Low

Carrying/Lifting 25-50 lbs: Low

Carrying/Lifting >50 lbs: N/A

Sitting: High

Standing/Walking/Climbing: Low

Squatting/Crouching/Kneeling/Bending: Low

Repetitive Hand/Foot Movement: High

Pushing/Pulling/Reaching Above Shoulder: Low

Work Environment

Indoor/Office Work Environment: High

Outdoor Weather Conditions: N/A

Irritated or Agitated Individuals: N/A

Hostile or Violent Individuals: N/A

Hazardous Fumes/Odors/Toxic Chemicals: N/A

Confined Spaces (as identified by OSHA): N/A

Work-Related Travel: Low

Smell Requirement: N/A

Specific Vision: High

Hearing: High

Taste: N/A