Creative Director, Copy

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

As Brand & Communications Writer at Teladoc Health, you will bring our enterprise narrative to life across executive communications, campaigns, events, web, and digital experiences. This is a senior, hands-on writing role for a strategic communicator who can translate complex healthcare strategy into clear, human-centered messaging at scale.

You will set the copy vision and standards for the enterprise brand, while also writing and shaping highimpact work yourself. From keynote decks and thought leadership to campaign copy and experiential and event messaging, you will help shape how our story shows up in the world.

This role requires both craft excellence and strategic thinking-someone who can execute high-quality writing while contributing to messaging frameworks and storytelling systems and influencing how our story shows up across audiences and channels.

• Lead copy direction for enterpriselevel storytelling, including executive presentations, leadership communications, and strategic narratives.

• Translate complex healthcare strategies, data, and clinical concepts into accessible, persuasive narratives.

• Partner with design to ensure narrative clarity, hierarchy, and cohesion across visual storytelling

• Ensure messaging ladders clearly from enterprise narrative to product naming, audience, and channel execution

• Set copy direction for integrated campaigns across web, digital, email, social, video, and experiential touchpoints

• Adapt messaging for different audiences while maintaining brand consistency.

• Collaborate with creative, marketing, and performance teams to align messaging with campaign objectives and outcomes

• Support performance-driven messaging in partnership with digital and marketing teams.

• Write event thematics, booth messaging, environmental copy, and experiential storytelling assets.

• Lead narrative development for major events and experiential moments

• Ensure cohesive translation of messaging across physical and digital event touchpoints.

• Own and uphold brand voice, tone, and editorial standards

• Provide copy leadership across teams to ensure consistency in terminology, clarity, and narrative alignment.

• Review and elevate work produced by other writers, agencies, and partners

• Contribute to the evolution of messaging frameworks and editorial best practices.

• Act as a senior copy leader within the enterprise brand team, influencing creative quality across workstreams

• Partner cross-functionally with Brand, Marketing, Communications, Web, Project Management, and Events teams.

• Participate in creative reviews and messaging strategy discussions.

• Work within established creative operations workflows and timelines.

• 10+ years of professional writing and copy leadership experience, with a strong portfolio spanning enterprise, B2B, and consumer work

• Deep understanding of brand voice systems, messaging frameworks, and multichannel storytelling.

• Strong executive presence and experience writing for executive audiences, leadership communications, and enterprise storytelling.

• Strong portfolio demonstrating work across presentations, campaigns, events, web, and video.

• Ability to translate complex healthcare and clinical concepts into clear, compelling narratives.

• Proven experience leading copy and narrative development for complex organizations or regulated industries (healthcare experience a plus).

• Strategic thinker with hands-on execution skills; equally comfortable defining messaging frameworks and writing the work.

• Experience guiding or mentoring other writers (formal people management not required).

• Familiarity with AI writing tools and editorial workflow platforms.

• Ability to thrive in a fast-paced, highly collaborative environment.

The base salary range for this position is$120,000 - $130,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.