Lead NG911 Engineer / Architect
Location: United States (Remote / Hybrid) Employment Type: Fulltime Business Line: Public Safety & Critical Communications
About the Role
At Atos, we design and deliver missioncritical digital solutions that advance public safety and emergency response. We are seeking a Lead NG911 Engineer / Architectto drive customerwinning Next Generation 911 (NG911) solutions across complex, highvalue presales engagements. In this senior, customerfacing role, you will act as the technical authority for NG911 opportunities-leading solution design, documentation, validation, and transition to delivery teams. You will influence customer decisions, shape competitive bids, and represent Atos within the NG911 ecosystem.
What You Will Do
- Drive and lead complex presales customer engagements for NG911 solutions
- Design and document endtoend NG911 customer solutions, ensuring technical, operational, and commercial viability
- Serve as technical lead for customer RFPs, SOWs, and competitive bids
- Act as the customerfacing technical lead, participating in presentations, demonstrations, and technical workshops
- Lead internal validation and solution handover workshops to delivery and operations teams
- Engage, assess, and validate thirdparty solution elements as part of integrated NG911 architectures
- Participate in and promote Atos NG911 solutions during NENA activities and industry engagements
Who You Are
You are a senior NG911 technical leader with strong industry credibility and customer presence. You bring a blend of deep technical expertise, competitive awareness, and business acumen, enabling you to design effective solutions and position them successfully in competitive public safety environments.
What You Bring
Experience & Industry Expertise
- Proven customerfacing solution architecture or technical presales experience
- Strong competitive knowledge, longevity, and experience within the NG911 industry
- Ability to appropriately market NG911 solutions and make informed, experienced design decisions
- Expertise in NG911 technologies, including:
- NENA NGCS and ESInet
- NGSEC
- Call Handling platforms (preferred)
- Strong background in:
- Cisco data networking
- Cybersecurity
- Carriergrade telecommunications and SIP
Technical Skills
- Strong technical understanding of:
- Cisco data networking
- Cybersecurity architectures
- Carriergrade telecom and SIP
- IT infrastructure, including compute, storage, and VMware
- NOC tools and operational monitoring environments
- Ability to lead technical workshops and design meetings
- Demonstrated capability to design complex, multifaceted NG911 solutions for customers
Communication & Interpersonal Skills
- Ability to translate technical concepts into clear customer benefits and value
- Ability to translate detailed technical concepts into higherlevel terminology understood by broader, nontechnical audiences
- Excellent verbal and written communication skills, including persuasive presentation abilities
- Strong interpersonal skills to enable effective collaboration with clients, partners, and internal teams
ProblemSolving Abilities
- Strong analytical skills to analyze customer requirements
- Ability to propose tailored NG911 solutions that address specific customer needs and operational challenges
Business Acumen
- Experience with pricetowin analysis
- Cost analysis and project lifecycle costing
- Competitive pricing strategy development
- Evaluation and integration of thirdparty pricing
Why Join Atos
At Atos, we apply digital technology to advance what matters-for our clients and for society. You will work on missioncritical public safety solutions that directly support emergency response, resilience, and community safety. We offer:
- The opportunity to work on largescale, highimpact NG911 programs
- Continuous learning and professional development
- A collaborative, diverse, and inclusive global environment
- Industry leadership through standards participation and innovation
Atos is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
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