New

Hub Director

University of North Carolina - Chapel Hill

$54,300 - $83,900

United States, North Carolina, Chapel Hill

104 Airport Dr (Show on map)

Mar 27, 2026

Posting Information

Department	Academic Advising-302100
Career Area	Academic Administration
Posting Open Date	03/27/2026
Application Deadline	04/09/2026
Open Until Filled	No
Position Type	Permanent Staff (EHRA NF)
Working Title	Hub Director
Appointment Type	EHRA Non-Faculty
Position Number	20043022
Vacancy ID	NF0009637
Full Time/Part Time	Full-Time Permanent
FTE	1
Hours per week	40
Position Location	North Carolina, US
Hiring Range	$54,300 - $83,900
Proposed Start Date	06/08/2026

Position Information

Be a Tar Heel!	A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit	Thrive@Carolina Campus Hubs (Hubs), which includes Academic Advising, a collaborative and innovative approach to deliver holistic support to undergraduates from admission through graduation. We represent a deliberately integrated effort that embraces delivering services in a manner that welcomes experimentation, is scalable and focuses on continuous improvement. Our mission is to champion students' individual stories through purposeful interactions so that they achieve their academic, personal, and post- UNC goals. Anchored in the belief that we serve a diverse population in which every student does not need the same support or know the same information, Hubs seek to partner with students as they unlock their potential, activate their plans, secure their opportunities, and cultivate their community. Nestled within the College of Arts & Sciences, Hubs are comprised of ~60 full- and part-time personnel and serve students in a variety of campus locations.
Position Summary	The Office of Undergraduate Education seeks a passionate, committed professional to lead one of the Thrive@Carolina Campus Hubs, comprised of individuals dedicated to providing student-centered, holistic and seamlessly delivered support to students from acceptance through graduation. Reporting to a Senior Assistant Dean, the Hub Lead/Director is a consummate professional who provides leadership and operational oversight for one of the hub units on campus. Hub staff are expected to bring positive energy and a collaborative mindset to their everyday work, partnering with campus staff, faculty and one another to ensure all students thrive. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. The incumbent will have a strong commitment to the Liberal Arts, demonstrated experience utilizing an intersectional framework to support students holistically, and capable of leading a team of engaged employees to affect positive change through innovative systems. This is a 12-month, full-time, permanent, EHRA Non-Faculty position which will require some evening hours and may have non-standard work hours.
Minimum Education and Experience Requirements	Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities related to the delivery of student advising and counseling or student personnel services, will accept a relevant Bachelor's degree (or foreign degree equivalent) and 3 or more years of relevant experience in substitution.
Required Qualifications, Competencies, and Experience	Appreciation and understanding of a liberal arts education. Deep familiarity with the intersectional framework and best practices required to achieve student success including academic, wellness, engagement and financial components. Ability to create and assess student learning outcomes and translate them into educational programs. Experience or training in social justice, diversity and/or cultural competence with a strong interest in continued professional development in these areas. Successful supervisory/management experience or the ability to lead groups. Highly ethical with excellent judgement and sound decision-making skills. Ability to work through complex, confidential issues and provide solutions. Strong oral and written communication skills; experience teaching, training or facilitating. Ability to develop and deliver effective presentations to groups including reports, business correspondence, and procedure manuals. Excellent organizational skills. Ability to coordinate work with attention to detail while meeting deadlines. Demonstrated ability to cultivate relationships and working collaboratively with staff and colleagues. Flexibility to evolve with a dynamic environment and ability to maintain composure, professionalism, and positive attitude during lengthy periods of high volume, intensive work. Ability to utilize and/or learn software applications, learning platforms, or technology-based delivery systems. Minimum SACS qualifications to be appointed as fixed-term faculty.
Preferred Qualifications, Competencies, and Experience	Strong interest in promoting innovative systems and building a culture of integrated, holistic support for students. Experience overseeing the hiring, development, and performance management of professional staff. Experience with budget management, and an understanding of how to use limited financial resources. Familiarity with Universal Design principles. Knowledge of workforce education trends, career options and career and educational planning assessments. Experience, or interest in, contributing to educational research and professional literatures. Involvement in NACADA, NACE, NASPA, ACPA, NODA or other professional organizations supporting student success. Familiarity with social media and other digital technology and their application in higher education settings. Five (5) years of professional experience within higher education
Special Physical/Mental Requirements
Campus Security Authority Responsibilities	This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.
Special Instructions
Quick Link	https://unc.peopleadmin.com/postings/315184

Posting Contact Information

Department Contact Name and Title	Jaclyn Hardison, Department Manager
Department Contact Telephone or Email	jaclynh@unc.edu
Office of Human Resources Contact Information	If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement	The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.