Director, Learning & Development

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Learning and Development Manager - JLL

What this job involves: As a Director, Learning and Development at JLL, you will play a pivotal role in designing and delivering learning strategies that empower our people to reach their full potential. This position sits at the intersection of talent development and business strategy, where you'll collaborate with stakeholders across the organization to identify learning needs, create impactful development programs, and measure their effectiveness. You'll be responsible for building a culture of continuous learning that strengthens our teams and advances careers at every level. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and in this role, you'll extend that same commitment to employees across the business. Working closely with HR partners, business leaders, and external vendors, you'll ensure our learning solutions are relevant, engaging, and aligned with both individual aspirations and organizational objectives. This is an opportunity to make a tangible difference in how our people grow, perform, and contribute to JLL's continued success.

What your day-to-day will look like:

• Ensure all projects align with the strategic direction of the account.

• Supervise staff work activities including troubleshooting.

• SME on the account Senior Leadership for all training strategy.

• Proven ability to manage performance, influence, and delegate direct hires.

• Proven recruiting and retention of talent

• Ensures projects meet budget and timeline.

• Maintains budget for training across all training expenses.

• Ensures all training requests are fully approved based on standard approvals to stakeholders.

• Owns Training KPIs for the account.

• Benchmarks with industry to bring Innovation to the account.

• Holds training roundtable with peers to learn and be inspired.

• Manages all training program return on investment to show success of innovation.

• This person is an influencer, understands how and when to communicate to stakeholders.

• Excellent and proven interpersonal relationships with all levels of leadership.

• Based on the Life Sciences resource model, ensures staffing is appropriate and on budget.

• Requests training budget based on training roadmap and strategy.

• Ensures all staff follow this budget including forecasting and variance accuracies against the annual budget.

• Hires technical expertise to develop training modules.

• Proven implantation of ADDIE e-learning design principles and has a working knowledge of standard software used for training development & delivery (e.g, Articulate Rise).

• Knowledge of and proven implements of a Technical Skills Matrix for all technical staff.

Required qualifications:

• Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, or related field

• Minimum 5 years of experience in learning and development, instructional design, or talent development roles

• Proven track record of designing and delivering successful learning programs in a corporate environment

• Strong facilitation and presentation skills with the ability to engage diverse audiences at all organizational levels

• Experience managing learning management systems (LMS) and other learning technologies

• Excellent project management skills with the ability to manage multiple initiatives simultaneously and meet deadlines

• Strong analytical skills and ability to use data to measure program effectiveness and inform decision-making

• Exceptional written and verbal communication skills with attention to detail

Preferred qualifications:

• Professional certification in learning and development (e.g., CPLP, ATD Master Trainer, SHRM-SCP)

• Experience in the commercial real estate, property management, or professional services industry

• Knowledge of instructional design methodologies, adult learning principles, and learning theories

• Familiarity with e-learning authoring tools such as Articulate Storyline, Adobe Captivate, or similar platforms

• Experience developing leadership development programs or executive coaching initiatives

• Background in change management or organizational development

Location: Remote + 10% travel

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.