Senior Business Analyst - Digital ID

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Position Open To:

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Earliest Start Date:

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Position Duration:

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Location:

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Job Details:

This is a fixed term position that ends two years from the employee's start date.

Flexible work arrangements are available for this position, including the ability to work remotely within the United States. We would prefer a candidate located in the greater Austin area to be on campus for critical project meetings and client engagement opportunities.

This position provides life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses).

Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state.

Your skills will make a difference.

You'll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you're the type of person that wants to know your work has meaning and impact, you'll like working for our campus.

The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include:

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)

• Voluntary Vision, Dental, Life, and Disability insurance options

• Generous paid vacation, sick time, and holidays

• Teachers Retirement System of Texas: a defined benefit retirement plan

• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)

• Flexible spending account options for medical and childcare expenses

• Robust free training access through LinkedIn Learning plus professional conference opportunities

• Tuition assistance

• Expansive employee discount program including athletic tickets

• Free access to UT Austin's libraries and museums with staff ID card

• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards

Must be authorized to work in the United States on an ongoing, full-time basis for any employer without sponsorship.

This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work.

The Senior Business Analyst plays a pivotal role in UT Austin's Digital ID program. This position analyzes business processes, gathers and documents requirements, and ensures system functionality aligns with operational and technical expectations. The Senior Business Analyst leads requirements management for Digital ID systems and related access technologies, including documenting business rules, workflows, and functional expectations. This role works closely with technical teams and business stakeholders to translate operational needs into structured requirements that support system design, integration, and implementation.

In addition, the position supports testing and quality assurance activities by developing test documentation, coordinating testing efforts, identifying system defects, and validating that solutions meet documented requirements.

Business Analysis:

• Lead business analysis and requirements gathering efforts for Digital ID systems and related technologies.

• Develop, document, maintain, and communicate business rules, workflows, and functional requirements.

• Work with stakeholders and technical teams to identify and document detailed system expectations and operational needs.

• Translate business processes into structured requirements for development and implementation teams.

• Maintain and update requirements documentation to ensure alignment between business needs and system capabilities.

Quality Assurance and Testing:

• Develop and maintain use cases, test cases, and testing procedures.

• Support functional, regression, and performance testing activities.

• Identify, document, and assist with isolating system defects across both expected and unanticipated scenarios.

• Work with technical teams to resolve issues and ensure solutions meet documented requirements.

• Gather data on testing and create tickets to route them to the proper team for resolution.

Project Coordination & Documentation:

• Manage business analysis and testing deliverables through planning, tracking, and reporting activities.

• Create and maintain project documentation including requirements artifacts, test documentation, schedules, and status reports.

• Work with project managers and technical teams to monitor project tasks and support timely completion of milestones.

• Maintain documentation repositories for requirements, testing artifacts, and process documentation.

System Analysis & Technical Collaboration:

• Communicate functional and technical details to a range of audiences including developers, technical teams, and business stakeholders.

• Serve as a liaison between operational stakeholders and technical teams to clarify requirements and system expectations.

• Assist with decomposing system functionality to support testing and validation activities.

• Support technical teams in understanding operational workflows and business requirements.

Operational Support

• Provide operational and customer support assistance for Digital ID services when needed.

• Assist with monitoring system issues, investigating problems, and documenting support cases.

• Perform other related functions as assigned.

• Bachelor's degree in information technology, Business Administration, Project Management, or a related field.

• Minimum 5 years of experience as a business analyst, systems analyst, or in a similar role supporting IT or compliance initiatives.

• Demonstrated experience gathering customer requirements and translating them into functional and technical specifications.

• Strong organizational, analytical, and interpersonal communication skills, with the ability to work effectively across technical and non-technical teams.

• Demonstrated ability to facilitate meetings and collaborate with multiple stakeholder groups.

• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.

• Proficiency with business analysis and project tools (e.g., process mapping, requirements documentation, JIRA, Confluence, or similar).

• U.S. Citizen, resident, or officially recognized asylee - Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.

Equivalent combination of relevant education and experience may be substituted as appropriate.

• Bachelor's degree and five or more years of relevant professional experience.

• Experience supporting enterprise technology implementations or large-scale system initiatives.

• Experience working with software testing methodologies or quality assurance practices.

• Experience working in higher education or similarly complex organizations.

• Familiarity with enterprise systems, integrations, and operational support processes.

$80,000 + depending on qualifications

• May work around standard office conditions

• Repetitive use of a keyboard at a workstation

• Use of manual dexterity (ex. Using a mouse)

Monday - Friday 8am-5pm; Occasional nights or weekends may be required

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.