Biomedical Engineer Specialist

Biomedical Engineer Specialist - San Juan Capistrano, CA, Monday to Friday, 8:00 AM to 5:00 PM

The Biomedical Engineering Specialist (BMES) is responsible for the proper operation, repair, Preventive Maintenance (PM), installation and deinstallation and Lifecycle Management of assigned Laboratory equipment. Ensuring the equipment uptime will support 24/7 operations. The role requires expertise in repair of specific complex Laboratory robotic equipment/ instrumentation, including but not limited to LCMS, Liquid Handlers, Hematology analyzers, automated sorters, aliquoters, HPLC and other similarly highly complex Instrumentation. Additional duties include the calibration and PM of test equipment, inventory control, training less experienced team members, accurate and timely documentation practices. The BMES works with BME department leadership to establish daily priorities and manage multiple projects simultaneously. The BMES Solves equipment problems quickly and efficiently using all available resources including personal knowledge, experience and expertise, Vendor advanced training and technical manuals. This role requires excellent communication/ interpersonal skills, Excellent Troubleshooting and mechanical inclination and is expected to keep departmental leads and lab management informed of equipment needs and impact on production, including time estimates for equipment repair. The Biomedical Engineering Specialist (BMES) is responsible for the proper operation, repair, Preventive Maintenance (PM), installation and deinstallation and Lifecycle Management of assigned Laboratory equipment. Ensuring the equipment uptime will support 24/7 operations. The role requires expertise in repair of specific complex Laboratory robotic equipment/ instrumentation, including but not limited to LCMS, Liquid Handlers, Hematology analyzers, automated sorters, aliquoters, HPLC and other similarly highly complex Instrumentation. Additional duties include the calibration and PM of test equipment, inventory control, training less experienced team members, accurate and timely documentation practices. The BMES works with BME department leadership to establish daily priorities and manage multiple projects simultaneously. The BMES Solves equipment problems quickly and efficiently using all available resources including personal knowledge, experience and expertise, Vendor advanced training and technical manuals. This role requires excellent communication/ interpersonal skills, Excellent Troubleshooting and mechanical inclination and is expected to keep departmental leads and lab management informed of equipment needs and impact on production, including time estimates for equipment repair.

Pay range: $76,900 - $138,500 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

To ensure 24 hr/7 day a week operation of the 3 lines of business including employer solutions, insurance and clinical testing. The laboratory results for three lines of business-Employer Solutions (24 hour testing window), insurance (18 hour testing window) and clinical (24 hour testing window). Much of the equipment is used 24 hours/day. The biomedical specialist is responsible for the proper operation, repair, and preventive maintenance carried out on all assigned equipment in the laboratory, ensuring a 24hr/7 day a week operation. Specifically, the specialist provides immediate on-site service for continuous instrument operation. The specialist must have a high level of expertise in repairing and extensive knowledge of the specific equipment needing support, specifically Olympus 5200 and 5400 analyzers, hematology automated lines, GCMS, and other similarly highly complex instrumentation. Additional duties include, but are not limited to, the calibration of equipment, training junior BMET's, inventory control, documentation of all service and on-call coverage.

The biomedical specialist works independently, set priorities and manage multiple projects simultaneously. The biomedical specialist solves equipment problems quickly and efficiently using all resources available including personal knowledge and expertise, on the job training, vendor advanced training and technical manuals. The biomedical specialist must have formal training in electronics or biomedical engineering, be able to read schematics and understand, interpret and implement instructions from technical manuals.

The biomedical specialist must have excellent communication and interpersonal skills and will be expected to keep bench supervisors and lab management informed of his/her appraisal of equipment needs and impact on daily production, including time limits for completion. Proper operation of equipment is essential to the achievement of Quest Diagnostic's production and operational goals.

• The Biomedical Specialist is responsible for the operation, calibration, preventive maintenance and repair of all equipment in the laboratory. The Biomedical Specialist will:
  • Ensure instrumentation is up and functioning at all times to achieve production goals.
  • Work closely with Biomedical Management coordinating departmental priorities, budgeting, setting goals and evaluating progress toward achieving department objectives.
  • Determine priority of equipment repair or maintenance.
  • Requisition all parts and materials as necessary in a cost efficient manner.
  • Train junior BMET's on higher echelon repairs.
  • Understand and assist in the proper operation of the facility DI water system.
• Complexity and Size:
  • 24 Olympus analyzers, including (15) 5400s, (5) 5200s and (4) 640s.
  • The 5200s are no longer supportes by Olympus. The Biomedical Specialist must maintain the operation of these instruments through canabolizing parts from out of service instruments.
  • Support equipment needs for 60,000 reqs/nt for the 3 businesses.
• Record Keeping - The Biomedical Specialist will maintain accurate and detailed records on all laboratory instrumentation to include service/repair reports, calibrations, preventive maintenance and current operational status of equipment.
• The Biomedical Specialist will submit status reports to the Biomedical Supervisor on a regular schedule, as requested by the Biomedical Manager.
• Safety - The Biomedical Specialist will adhere to all company and accepted industry electrical, electronic and biological safety procedures while performing job duties.
• Vendors - The Biomedical Specialist will coordinate shipment of vendor parts and act as a liaison to other service engineers or reps. Work with the vendors to attend all advanced Biomedical training courses.
• Interpersonal Skills/Communication - The Biomedical Specialist is expected to:
• Interact professionally and courteously with all levels of laboratory personnel when servicing and/or maintaining equipment.
• Inform Managers/Supervisors of equipment needs, impact on daily production and time parameters for completion of repair/service.
• Attendance and Punctuality - This position requires prompt and regular daily attendance as well as being on call at all times.
• The Biomedical Specialist must be able to work independently, establish priorities and manage multiple projects.
• The incumbent will complete all job expectations as outlined by the biomedical manager. This will be incorporated in the regular performance appraisal as they are reviewed.
• The Biomedical Specialist will respond to the needs and requests of clients and Quest Diagnostics management and staff in a professional and expedient manner. The Biomedical Specialist is expected to observe all compliance policies and safety policies and procedures, as directed by Quest Diagnostics, Inc. or safety matters included in other special training
• Responsible for calibration, preventive maintenance and repair of all assigned equipment in the laboratory to ensure reliable operations.
• The BMES will ensure instrumentation is up and functioning at all times to achieve production goals.
• Works closely with operational teams to provide information, updates, ETA's as needed.
• Address department priorities asap.
• Train lessor experienced techs and resolve the more complex problems and repairs.
• Provide proactive maintenance suggestions and implement them and monitor the effectiveness.
• Interact professionally and courteously with all levels of personnel when servicing equipment, inform Managers/ Supervisors of equipment needs and expected down time/ return to service time estimates.
• Establish daily priorities and manage multiple projects.
• Provide timely responses to internal customers and management requests.

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Preferred Work Experience:

Minimum eight years of proven successful service experience on complex laboratory or hospital instrumentation.

• Minimum 7+ years of directly related complex lab instrumentation experience
• Minimum 2-3 years of hands-on experience working with automated/robotic instrumentation.
• A proven track record of successful maintenance on complex diagnostic clinical systems.
• Experience with volume verification, test equipment, related tools, meters and devices,
• Experienced in working with voltage AC/DC and electronic circuitry.
• Basic understanding of automation programming and methods.
• Ability to write basic test methods is a plus.

Physical and Mental Requirements:

• Manual dexterity adequate to handle small tools requiring intricate manipulations of small pieces in confined areas.
• Must be able to differentiate between color coded wires and interpret visual readouts. Must pass color blindness screening.
• Must be able to react to auditory warnings and messages.
• Will be required to lift up to 50 pounds.
• Will require prolonged period of standings in addition to bending, stooping, reaching & squatting.

Knowledge:

Extensive knowledge of chemistry, hematology, GCMS, or similar instrumentation.

• Basic understanding of chemistry, hematology and similar sciences.
• Extensive knowledge of Calibration and PM requirements related to various system.
• Experienced with CMMS.
• Demonstrated ability to build and implement Proactive Maintenance programs to minimize equipment downtime/ maximize instrument availability. Also understand the difference between proactive verses preventive maintenance.

Skills:

• Excellent problem solving skills, independent thinker
• Excellent communications and interpersonal skills.
• Excellent organizational skills.
• Excellent problem-solving troubleshooting skills, critical thinker
• Proficient in reading electrical/ electronic schematics to isolate a problem and determine a root cause.
• Proficient in reading mechanical drawings to isolate a problem and determine a root cause.
• Excellent communication skills written and verbal
• Proficient in MS office products
• Proficient in one or more asset Reliability processes. (FMEA, RCFA, etc.)

Education

• Associates Degree Applied Science - Electronics. Military training or considerable experience will be considered (Required)

High school diploma with 15+ years direct experience.

Associate's Degree in a related field with 7+ years direct experience.

Bachelor's Degree in a related field with 5+ years direct experience.

Master's Degree in Biomedical / Electrical Engineering, with 2-3 years of hands-on experience.

Manufacture training certification on laboratory equipment or systems is a plus.

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.