New

IT Systems & Infrastructure Support Specialist

Vaco
$100,000.00 - $125,000.00 / yr
United States, Illinois, Chicago
Mar 26, 2026
Job Title: IT Systems Support Specialist Location:Chicago, IL (On-site) Employment Type:Full-Time About the Role We are seeking a highly organized and technically proficient IT Systems & Infrastructure Support Specialistto support and maintain our organization's software ecosystem and hardware infrastructure. This role is critical in ensuring operational continuity across business systems, production environments, and end-user support. Key Responsibilities Administer and support core business applications including Microsoft Dynamics GPand Microsoft 365 Manage and troubleshoot EDI and ASN processes, ensuring accuracy and timely data exchange with partners Maintain and support label printing systemsand production equipment software Provide day-to-day technical support for end users across all departments Oversee IT infrastructure including servers, networking (Ethernet/WiFi), and data backups Configure, deploy, and maintain laptops, desktops, docking stations, and mobile devices Manage and support printers, copiers, and related supplies, including coordination with external service providers for maintenance Maintain and monitor network switches, cameras, and telecommunications systems (cell and internet phones) Ensure system security, performance, and uptime through proactive monitoring and troubleshooting Document processes and maintain accurate IT asset inventory Qualifications Proven experience in IT support, systems administration, or infrastructure management Hands-on experience with Microsoft Dynamics GPand Microsoft 365 environment Working knowledge of EDI/ASN workflowsin a business or manufacturing setting preferred Strong understanding of networking fundamentals (LAN/WAN, switches, WiFi) Experience managing hardware lifecycle and vendor relationships Ability to troubleshoot across software, hardware, and network layers Strong organizational skills and ability to manage multiple priorities in a fast-paced environment Preferred Skills Experience in manufacturing or distribution environments Familiarity with label printing systemsand production-related software Knowledge of backup and disaster recovery practices Why Join Us Opportunity to play a key role in maintaining and improving critical business systems Collaborative and team-oriented environment Competitive compensation and benefits package Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.