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Collaboration Svcs Engr

RWJBarnabas Health
vision insurance, paid time off, long term disability, tuition reimbursement
United States, New Jersey, Oceanport
2 Crescent Place (Show on map)
Mar 21, 2026
Collaboration Svcs Engr
Req #: 0000237918

Category: Information Technology and Systems / Clinical Informatics

Status: Full-Time

Shift: Day

Facility: RWJBarnabas Health Corporate Services

Department: IT&S Collaboration

Pay Range: $110,681.00 - $156,337.00 per year

Location:
2 Crescent Place, Oceanport, NJ 07757


Job Title: Collaboration Svcs Engr

Location: System Business Office

Department Name: IT&S Collaboration

Req #: 0000237918

Status: Salaried

Shift: Day

Pay Range: $110,681.00 - $156,337.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

This position is part of the RWJBarnabas Health Messaging Team, which is responsible for administering the on-premises messaging environment delivering email messaging and collaboration services to the RWJBarnabas Health community. This position is primarily focused on supporting Microsoft Exchange based applications and services, with a focus

on Microsoft Exchange. Experience with Exchange on-premises and Exchange Online in large-scale environment is

required. The incumbent will utilize scripting and automation tools to improve processes, work collaboratively with a

team of administrators on the delivery of services, and provide excellent customer service to the RWJBarnabas Health

system. The position will participate in medium to large-scale projects affecting the entire Healthcare system.

The administrator will take part in evaluating, planning, migrating, deploying, and managing Microsoft

Exchange services. The incumbent will perform Microsoft Exchange management tasks for an enterprise,

including its identities, security, compliance, and supporting technologies. They will also serve as a

subject matter expert over the entire Microsoft Exchange environment. The incumbent will provide effective and

efficient Tier 1, 2 and 3-level service desk support of all customer issues for both cloud-based, on-premises and client

application-based.

Qualifications:

  • A Bachelor's Degree in Information Technology or at least 3 years work experience designing, deploying, and migrating Microsoft 365 services.
  • Progressive experience in a technical help desk or a customer service environment
  • Microsoft 365 Teams administration experience.
  • Experience with Azure AD and Exchange Support the messaging environment in the Cloud (Microsoft 365) and on-

premises.

  • Microsoft 365 SharePoint Administrator Experience
  • Microsoft Exchange 2016/2019 on premise administration experience
  • Microsoft certifications a plus
  • Exceptional interpersonal, oral and written communication skills
  • Proficient knowledge of Windows operating systems
  • Strong attention to detail while working in a diverse team environment

Essential Function:

Working knowledge of Mail flow concepts (Routing, DKIM, SPF)

Understanding of DNS Working Knowledge and understanding of Active Directory maintenance and administration General Windows Server (2012-2019) administration Office 365 SharePoint Administrator experience is a plus

Microsoft certifications a plus

Exceptional interpersonal, oral and written communication skills

Proficient knowledge of Windows operating systems

Maintain team documentation and KB articles on team shares

Responsible for tracking changes in the environment and maintaining documentation.

Address customer Problem Tickets and service requests throughout the day SME for Exchange, EnterpriseVault, ENow Exchange

Monitoring Act as the lead of maintaining existing visual diagrams and documentation for the team Updates monthly reports and backups of the messaging system

Key Competencies

Exchange on-premises/online maintenance and administration.

Troubleshoot issues with Microsoft 365 Teams.

Testing, implementation, and deployment of Exchange Online.

Managing Microsoft 365 cloud services, e.g., (Teams, OneDrive, SharePoint, Azure AD,etc.)

Familiarity with Microsoft Intune, Microsoft SQL, AD Connect, Microsoft

Defender for Office 365, Active Directory Federation Service (ADFS), Microsoft Licensing

Support Single Sign-On using Active Directory Federation Services with Multi Factor Authentication.

Perform scripting administration tasks and reporting using PowerShell.

Perform migrations and deployments related to the building, upgrade and maintenance of MS Exchange.

Troubleshoot active sync issues with mobile devices.

Help ensure team performance meets or exceeds defined Service Level Agreements.

ProofPoint Cloud Services Enterprise Vault and Discovery Accelerator

Perform other duties as assigned

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

  • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short & Long Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

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RWJBarnabas Health is an Equal Opportunity Employer

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