At Porter Medical Center we are improving the health of our community, one patient at a time. Job Summary: We are seeking a highly organized, motivated, and patientcentered Primary Care Supervisor to join our team. This role plays a vital part in supporting daily operations, ensuring smooth clinic workflow, and fostering a positive team environment within our primary care practices.
The ideal candidate is a strong communicator, has proven leadership skills, and thrives in a fastpaced clinical environment.
Key Responsibilities:
Team Leadership & Staff Support
- Provide daily supervision, coaching, and support to clinical and administrative staff.
- Assist with onboarding, training, and mentoring new team members.
- Schedule staff to meet clinic coverage needs and minimize disruptions in patient care.
- Conduct regular check-ins, performance feedback, and contribute to evaluations.
Operational Oversight
- Ensure efficient clinic flow, proper patient scheduling, and excellent service delivery.
- Partner with providers and practice leadership to optimize workflows and resolve operational issues.
- Monitor inbox workflows, referral management, and task completion for quality and timeliness.
- Support compliance with organizational policies, safety standards, and regulatory guidelines.
Patient Experience & Quality
- Serve as a resource for staff and patients regarding concerns or escalations.
- Promote a positive, patientfocused culture across the department.
- Assist in implementing process improvements to enhance patient access, satisfaction, and outcomes.
Administrative Support
- Assist with reporting, data tracking, and maintaining department performance metrics.
- Collaborate on projects that support departmental growth and service enhancements.
- Fill in for frontline roles when needed to maintain operational continuity.
Minimum Requirements:
- High school diploma required
- 1 Year of prior experience in a medical office or specialty care environment strongly preferred.
- Leadership or supervisory experience preferred
- Strong communication, problemsolving, and organizational skills.
- Ability to work collaboratively with staff, providers, and department leadership.
- Proficiency in electronic health records (EHR), scheduling systems, and general computer skills.
BENEFIT ELIGIBLE! Our employees make a difference to our patients and their families by bringing compassion to those in a time of need. We are proud to extend this culture of caring back to our employees and their families by providing a comprehensive and flexible benefits package. Key benefits in our package include:
Combined Time Off (CTO) - paid holidays, vacation, sick and personal time Employee Assistance Program (EAP) Employee Discounts Pet Insurance |
UVM Health Network- Porter Medical Center
$27.30 - $40.95 / hr
vision insurance, paid holidays, 403(b), retirement plan
Mar 19, 2026