Training Lead

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Data Center Training Team Lead

Position Overview The Training Team Lead manages the development and implementation of comprehensive technical education programs for data center operations, ensuring staff competency in critical infrastructure management, safety protocols, and emerging technologies. This role drives training strategy to support operational excellence, regulatory compliance, and workforce development across the data center portfolio.

Key Responsibilities

Training Program Leadership Develop and oversee enterprise-wide technical training curriculum covering power systems, cooling infrastructure, fire suppression, building automation systems, and network operations. Design competency frameworks that align with industry certifications and internal advancement pathways. Establish standardized training protocols across multiple facility locations while accommodating site-specific requirements.

Technical Expertise and Content Development Oversee creation of comprehensive training materials for mission-critical systems including UPS operations, generator maintenance, HVAC optimization, and electrical safety procedures. Develop specialized programs for emerging technologies such as liquid cooling, edge computing infrastructure, and energy management systems. Maintain current knowledge of industry best practices and regulatory requirements.

Team Management and Development Lead a team including a Program Manager and Training Managers, providing guidance on curriculum development and delivery methods. Establish performance metrics for training effectiveness and learner outcomes. Mentor junior staff and support their professional development in technical education and data center operations.

Operational Integration Partner with operations management to identify training needs based on incident analysis, equipment upgrades, and performance gaps. Coordinate with facilities management, engineering, and safety teams to ensure training aligns with operational procedures and compliance requirements. Support new facility commissioning through comprehensive staff onboarding programs.

Compliance and Safety Ensure all training programs align with OSHA requirements, industry standards, and client specifications. Maintain detailed training records for audit compliance and certification tracking.

Required Qualifications Bachelor's degree in Engineering, Facilities Management, or related technical field. Minimum 8-10 years experience in data center operations with 5+ years in training leadership roles. Professional certifications such as Data Center Certified Professional (DCCP), Certified Data Centre Management Professional (CDCMP), or equivalent industry credentials. Strong presentation and instructional design capabilities.

Technical Skills Deep understanding of critical data center infrastructure including electrical distribution, mechanical systems, fire suppression, and monitoring technologies. Experience with training management systems and e-learning platforms. Proficiency in developing technical documentation and standard operating procedures.

Leadership Competencies Proven ability to manage cross-functional teams and drive organizational change through education initiatives. Strong project management skills with experience implementing large-scale training programs. Excellent communication skills for engaging with technical staff, management, and external stakeholders.

Preferred Qualifications Advanced degree in Engineering or Business Administration. Experience with hyperscale or colocation data center environments. Background in corporate training program development and adult learning principles. Familiarity with data center industry standards including TIA-942, Uptime Institute methodologies, and energy efficiency frameworks.

This position offers the opportunity to shape technical competency across a growing data center portfolio while advancing industry-leading training practices in mission-critical infrastructure management.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Accepting applications on an ongoing basis until candidate identified.