Volunteer Services Coordinator

Help Inspire Community Engagement That Enriches the Lives of Older Adults

Organizational Overview

CJE SeniorLife is a mission-driven nonprofit organization dedicated to supporting older adults in living with dignity, independence, and connection. Through innovative programs, compassionate care, and strong community partnerships, we provide services that enhance quality of life for older adults and their families.

Volunteers are an essential part of this mission. Their time, compassion, and talents bring companionship, engagement, and joy to the older adults we serve every day.

About the Role

The Volunteer Services Coordinator helps ensure a meaningful and well-organized volunteer experience across the organization. This role supports the Volunteer Services department by coordinating volunteer onboarding, maintaining volunteer scheduling systems, managing records, and providing responsive support to volunteers and staff.

By ensuring volunteers feel welcomed, supported, and valued, the Volunteer Services Coordinator plays an important role in strengthening programs that improve the lives of older adults in our community.

Schedule: Part-time.

Compensation: Part-time, $25.00 per hour.

Union Status: This position is part of the BU Professional Optional bargaining unit and has the option of becoming a dues-paying member of Service Employees International Union Local 73.

What You'll Do

Volunteer Engagement & Support (40%)

• Serve as the primary point of contact for prospective and current volunteers.
• Respond to volunteer inquiries and guide applicants through the onboarding process.
• Coordinate volunteer onboarding activities including background checks, compliance documentation, and orientation communications.
• Foster a welcoming and mission-aligned volunteer experience.

Volunteer Scheduling & Program Coordination (30%)

• Coordinate volunteer schedules across programs and service sites.
• Prepare and distribute volunteer schedules to staff and volunteer teams.
• Partner with program staff to ensure volunteers are effectively integrated into program activities.

Data Management & Administrative Coordination (20%)

• Maintain accurate volunteer records, including hours, activities, and participation.
• Manage data entry and recordkeeping in volunteer management systems.
• Support reporting and program evaluation by maintaining accurate data and documentation.

Communications & Volunteer Recognition (10%)

• Manage volunteer postings and communications across online platforms.
• Support volunteer appreciation and recognition activities.
• Collaborate with internal teams to support volunteer events and engagement initiatives.

What We're Looking For

Required Qualifications

• Bachelor's degree in a related field.
• 2-4 years of experience in nonprofit programs, volunteer coordination, or administrative program support.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Experience using administrative databases or management systems for scheduling and recordkeeping.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• Demonstrated ability to work collaboratively with colleagues across departments.

Preferred Qualifications

• Experience with volunteer management software or CRM systems.
• Experience coordinating volunteer engagement or community-based programs.
• Familiarity with nonprofit or human services organizations serving older adults.

Core Competencies

• Relationship Building: Creates welcoming, supportive experiences for volunteers and colleagues.
• Organization & Attention to Detail: Maintains accurate records and ensures smooth coordination of schedules and processes.
• Communication: Communicates clearly and professionally with volunteers, staff, and community partners.
• Collaboration: Works effectively with cross-functional teams to support program success.
• Mission Alignment: Demonstrates commitment to supporting older adults with compassion and respect.

Why Work Here

At CJE SeniorLife, your work has a direct impact on the lives of older adults and the community around them.

We offer:

• Competitive pay and comprehensive benefits
  
  
  
  • Employee Life Insurance
  • 401(k) Retirement Plan
  • Tuition Reimbursement for Nurses, Nurse Assistants, and CNAs
  • Employee Purchase Discounts
  • Employee Discounts on General Merchandise and Enjoyment
  • Employee Assistance Program
  • Health Club Discounts
  • Lunch and Learn Programs
  
  
  
  
• Opportunities for professional development and career growth
• A supportive and collaborative work environment
• The chance to contribute to programs that make a meaningful difference every day

Culture Statement

Our work is guided by the values of Respect, Advocacy, Compassion, Innovation, Intention, and Accountability. We believe every individual deserves dignity, kindness, and connection. Through collaboration, empathy, and purpose-driven work, we strive to create a community where older adults can thrive.

Equal Opportunity Statement

CJE SeniorLife is proud to be an equal opportunity employer. We are committed to creating an inclusive workplace that values diversity and ensures equal employment opportunities for all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

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