Social Media Manager

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

The Social Media Manager will oversee and execute the day-to-day social media responsibilities for the university president, including creating and posting content, monitoring, and responding to comments and interactions, and creating and implementing social media campaigns. Develops current and potential social media properties, spearheads new initiatives, and participates in presidential social media efforts.

• Works with the Director of Communications, with collaboration from the Social Media Assistant Director, in creating campaigns, managing the content calendar, and scheduling content according to university priorities for the university President.
• Provides reports on content performance on a regular basis and shares findings with the Director of Communications to further optimize the larger social media strategy.
• Monitors audiences on social media platforms (e.g. monitors comments and questions, identifies potential issues, etc.)
• Identifies conversations, comments or content which may put the President or university's reputation at risk. Reports such content to the Director of Communications or other responsible parties for any awareness action.
• Attends university and external events to provide social media coverage as necessary.
• Travels with the university President, as needed, for social media coverage.
• Identifies opportunities and strategies for new social media profiles and initiatives.
• Assists in enforcing social media policy, procedures, and registration.
• Creates or edits content with multimedia tools when necessary (stories/reels).
• Develops content briefs for executive communications or multimedia teams with needs, goals and delivery deadlines. Follows up to ensure timely delivery and publishing.
• Creates written, visual, and multimedia content targeted toward specific social media platforms and audiences.
• Provides guidance in social media best practices to the President. Assists in resolving issues with other FIU social media properties as necessary.
• Cultivates relationships with fellow university communicators to facilitate tasks and joint ventures.
• Monitors other university owned social media properties and advises when necessary.
• Stays up to date on the latest social media trends and state-of-the-art technology, such as new algorithms, features, and platforms. Interprets media/communication administrative rules and policies and recommends new and improved programs and/or technologies to effectively manage educational media/communication administration.

Bachelor's degree in Journalism, Communications, Public Relations, Marketing or related field and three (3) years of experience working with social media in a communications, marketing, or public relations setting.

Ability to submit 3 - 4 URL's of managing campaigns from social media platforms.

A minimum of 3 years of experience in managing a marketing channel or product line.

Administrative

Begin time: 8:30 AM

End time: 5:00 PM

Operating University Vehicles (all types)

• Criminal Background Check
• Driver's License Check

• Ability to work flexible hours as needed.
• Ability to work occasional evenings, weekends and at locations outside of the University
• Travel to FIU Campus

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.