Dental Patient Treatment Coodinator

USC's Herman Ostrow School of Dentistry is looking for a talented Dental Patient Treatment Coordinator to join the Advanced Specialties Team!

We are seeking a team-oriented and highly organized Dental Patient Treatment Coordinator to support our fast-paced Advanced Specialties department. This role is ideal for someone who thrives under pressure, manages a heavy workload effectively, and maintains a positive, patient-focused attitude.

A bilingual English- and Spanish-speaking candidate with a dental background is strongly preferred. If you are ready to take on a challenging and rewarding role, we encourage you to apply.

Position Type:
1-Year Fixed Term

Job Accountabilities

The Dental Patient Treatment Coordinator performs a variety of tasks associated with the dental management system, including:

• Patient registration
• Insurance authorization and verification
• Patient scheduling
• Coordinating comprehensive treatment plans in collaboration with dentists
• Scheduling patient appointments and monitoring patient flow
• Working closely with patients to ensure a smooth and positive care experience

Preferred Qualifications

• Education: Associate's Degree
• Experience: Minimum of 3 years
• Expertise:
  • Knowledge of dental management software, particularly axiUm
  • Experience working with basic contracts
  • Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Fluent bilingual English and Spanish speaker

Administrative Skills

• Answering telephones
• Assembling and organizing numerical data
• Clinical documentation
• Gathering and communicating information effectively
• Delivering excellent customer service
• Maintaining filing systems
• Prioritizing multiple projects
• Reading handwritten documentation
• Scheduling appointments
• Understanding and applying policies and procedures
• Using a database and word-processing software

If you're organized, adaptable, and ready to contribute to a busy dental specialty environment, we'd love to hear from you.

The hourly rate for this position is $20.40 - $23.74. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.