Information Technology Intern

Job Title: IT Intern

Location: Fairfield, NJ

Duration: full-time (up to 40 hours per week), for a period of 10 weeks (June 8 - August 14)

About Us: Our mission is to help clients achieve their financial goals both for today and tomorrow through financial expertise, strong leadership, and loyal relationships. This is achieved through deep-rooted guiding principles of strong values, including ethics, integrity, and giving back to the communities we serve.

Position Summary: Kearny Bank's summer internship provides hands-on experience across core IT operational domains and a capstone project that delivers real value to the business. Interns rotate through IT Service Desk, Information Security Operations, Enterprise Architecture, and Enterprise Networking-spending one week embedded with each team-then focus on a special project under the guidance of the Director of IT.

What You'll Gain

Broad exposure to how a modern, cloud forward IT organization runs day to day.
• Mentorship from domain experts across security, architecture, networking, and service delivery.
• A portfolio ready capstone that demonstrates real business impact.
• Insight into technology governance in a regulated financial services environment.

Program Overview & Rotations (Weeks 1-4)

1) IT Service Desk - Lead: AVP/IT Service Delivery Supervisor

• Shadow intake/triage of tickets and incident routing.
• Resolve common endpoint, Microsoft 365, and peripheral issues under supervision.
• Document one SOP or "how to" that improves first call resolution.

2) Information Security Operations - Lead: VP/IT Manager - System Security

• Observe alert triage workflows (EDR, SIEM dashboards) and basic incident handling.
• Assist with vulnerability tracking, exception documentation, and user awareness collateral.
• Produce a brief "security control spotlight" one pager for staff.

3) Enterprise Architecture - Lead: VP/Enterprise Architecture Manager

• Learn how reference architectures and standards drive solution design.
• Contribute to a lightweight architecture review (non prod) and update a component diagram.
• Draft or update a glossary/decision record for a current platform or pattern.

4) Enterprise Networking - Lead: AVP/Network Architect

• Gain exposure to network monitoring, firewall hygiene, and Wi Fi health checks.
• Assist with routine tasks (port mapping, patch scheduling artifacts, inventory clean up).
• Prepare a simple "as is" network view for a branch or micro segment (with guidance).

Capstone Project (Weeks 5-10+)

Under the guidance of the Director of Information Technology, the intern will deliver a tangible outcome (e.g., a service improvement, automation prototype, standards artifact, or dashboard) that ties together lessons from all rotations. Scope is sized for completion within the remaining weeks and presented to IT leadership at program close.

Key Responsibilities

• Apply ITIL aligned service practices during the Service Desk rotation.
• Support security operations with basic triage and documentation.
• Contribute to architecture documentation and standards under mentorship.
• Assist with routine network operations tasks and monitoring.
• Maintain accurate notes, SOP drafts, and artifacts from each rotation.
• Complete the capstone project and deliver a final presentation/demo.

• Pursuing a BS/BA in IT, Computer Science, Cybersecurity, Engineering, or related discipline (or equivalent experience).
• Foundational knowledge of Windows, basic macOS, Microsoft 365, and networking concepts (IP, VLANs, firewalls).
• Strong curiosity, problem solving, and written/verbal communication skills.
• Ability to work onsite/hybrid at [Fairfield HQ - confirm] and travel to local branches if needed.

Preferred:

• Familiarity with ticketing systems and ITIL basics; scripting (PowerShell/Python) a plus.
• Exposure to cloud concepts (Azure), identity (Entra ID/Azure AD), and endpoint management.
• Interest in cybersecurity operations, enterprise architecture, or network engineering.

Compensation: $21/hr