Technical Service Representative

Job Title: Technical Service Representative
Pay Rate: $27/hr.
Location: Sterling Heights, MI
Area Code: 586
ZIP Code: 48312
Start Date: Right Away
Keywords: #SterlingHeightsJobs; #TechnicalServiceRepresentative;

Benefits:
On the job training, with cross training for other skilled positions and opportunities for advancement. The aerospace business is growing and we are continually training and promoting up from within.
*Medical, Dental, Vision, Retirement savings options, tuition reimbursement, performance increases and career advancement. Award winning team with exceptional work environment.
*Six Paid Statutory Holidays after 90 days probationary period.
*One Week Paid Vacation Bonus after six months / 1960 regular hours.
*Weekly pay by direct deposit.
*Performance Reviews (and compensation reviews)

Job Description:
As a Technical Service Representative Defect Analyst - Automotive Coatings, you will represent Client at an automotive customer facility, providing hands-on technical service and data-driven support to meet customer quality, performance, and production requirements. This role is embedded on-site and focuses on defect analysis, process monitoring, digital reporting, and cross-functional communication to resolve paint-related issues, support ongoing production, and strengthen customer relationships. You will support both technical and commercial objectives through close collaboration with plant personnel, Client internal teams, and customer stakeholders.

Key Responsibilities
* Support daily paint shop operations by collecting, analyzing, and trending defect data.
* Conduct structured trials and investigations to identify root causes of defects.
* Evaluate process variability and recommend corrective actions based on data and observed conditions.
* Utilize Client digital tools to capture critical quality and process data.
* Organize findings into defect libraries to support problem-solving efforts.
* Prepare reports summarizing trends, findings, and supporting images for internal and customer stakeholders.
* Maintain continuous communication across the paint shop.
* Participate in regular customer and internal meetings to review site projects.
* Collaborate with other Client technical service and defect analysis team members for best practices.
* Support special projects and site initiatives as required, including digital, quality, and process improvement efforts.
* Leverage data and technical expertise to drive continuous improvement and strengthen customer confidence in Client solutions.

Qualifications
* High school diploma or equivalent required.
* 3+ years of experience in automotive or industrial coatings, paint application environments, or Tier 1 automotive manufacturing.
o Experience with water-borne basecoat/clearcoat systems, OEM paint approval processes, and specifications preferred.
o Process troubleshooting experience preferred.
* Strong digital literacy, including use of data collection tools and technical report writing.
* Valid U.S. driver"s license re

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.