Victim Advocate Team Lead

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Provides crisis support to victims of sexual abuse/assault by assisting them through the criminal justice process. Performs related follow-up and records management tasks. Organized, dependable, and sensitive in dealing with trauma. Able to work effectively with team, including outside community providers.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Facilitate Daily Advocate meeting for staffing all helpline calls/crisis clients.
• Schedule and facilitate meetings as needed to keep advocates on task for planning fundraising events, Sexual Assault Awareness Month Activities/Events, and other monthly contract and certification requirements of the sexual assault program.
• Keeps Supervisor informed of needed changes to departmental procedures and departmental handbook up to date.
• Ensures advocate team is facilitating support group options to meet the needs of victims in the service area.
• Keep advocates on task regarding reporting requirements and data needed for a variety of contract reports. Coordinate Rape Prevention Education activities conducted by advocate team.
• Provides on-call crisis intervention to primary and secondary victims of sexual assault/abuse.
• Contributed to development and implementation of safety plan.
• Referred children and their families for additional services as identified.
• Responds to location of victim within 45 minutes of first notification.
• Responds to telephone crisis calls immediately following notification.
• Accompany victims to law enforcement agency, crime scene, or other destinations to provide support and education about the legal system.
• Provides information about sexually transmitted diseases, legal proceedings, victim's rights and referrals to other community resources as needed.
• Completes all required documentation to comply with Attorney General's Office of Crime Compensation, Rape Crisis Program standards, and Centerstone standards.
• Verifies that advocate team monthly reporting paperwork adequately completed and turned in for monthly reporting.
• Keeps departmental procedures and departmental handbook updated.
• Keeps Supervisor advised of any problems that arise in the department, while on-call, or if unable to meet requirements of commitment to the program.
• Maintains good working relationships with SART and CHIP members and attends meetings and provides outreach/awareness/Prevention Education activities in the community.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Must be able to navigate computer system and complete paperwork timely and efficiently.
• Organized, dependable, and sensitive in dealing with trauma.
• Able to work effectively with team, including outside community providers.

QUALIFICATIONS

Education Level

High School diploma or GED required. Bachelor of Arts Degree preferred (will substitute years of experience.

Years of Experience

Two years direct victim services care experience required. Spanish or Haitian-Creole speaking preferred, additional compensation available for those that qualify.

Certification/Licensure

Candidate must possess a valid Florida Driver's License in good standing, current auto insurance, with their own vehicle.

PHYSICAL REQUIREMENTS

Standing - 20%

Sitting - 80%

Squatting - Occasional

Kneeling - Occasional

Bending - Occasional

Driving - Occasional

Lifting - Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.